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Please start a new thread and describe your issue and provide examples please.
My views are my own, and may not necessarily represent those of my employer.
They still charged P&P for the modem, which I queried via the online form, and it too has been reversed.
The only outstanding query is "What to do with the original modem?" (waiting for CS to reply)
Final update: CS have reversed the P&P charge, and they have said "keep the modem".... hmmmm... a device they were going to charge $300 for, and I can keep it?!?!? :/
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