I wonder if providers posting pictures with the outage notification would give customers an appreciation of whats happening...

Nate001:

 

I wonder if providers posting pictures with the outage notification would give customers an appreciation of whats happening...

 

That is the best thing I have heard about this

That's the first photo anyone in my office has seen of it. Clearly you need to put me in touch with that Facebook group, @michaelmurphy!

Edit: Look at that, you've even made the news with that picture.

toejam316:

 

That's the first photo anyone in my office has seen of it. Clearly you need to put me in touch with that Facebook group, @michaelmurphy!

 

Edit: Look at that, you've even made the news with that picture.

 

Id be keen on that FB group too!

Wonder if they'll think about installing things a bit deeper next time. It may not be a requirement but it would be smarter. Seen this before when it's been thrusted through private property (must've ended up off course by mistake) and was only about 100mm deep

snnet:

 

Wonder if they'll think about installing things a bit deeper next time. It may not be a requirement but it would be smarter. Seen this before when it's been thrusted through private property (must've ended up off course by mistake) and was only about 100mm deep

 

What I want to know is why there are not redundant links? Surly it would not be too had to have another back bone to back feed into the affected area should their be an incident.

John

SATTV:

 

What I want to know is why there are not redundant links? Surly it would not be too had to have another back bone to back feed into the affected area should their be an incident.

 

I think your sig says something like "I know enough to be dangerous"... :-)

A lot of the severed links were part of redundant services. Had there been no redundancy the impact would have been a LOT worse. The simple fact is not every person, company or RSP is able to justify having all services be covered by geographically redundant paths.

Cheers - N

Talkiet:

 

SATTV:

 

What I want to know is why there are not redundant links? Surly it would not be too had to have another back bone to back feed into the affected area should their be an incident.

 

 

I think your sig says something like "I know enough to be dangerous"... :-)

 

A lot of the severed links were part of redundant services. Had there been no redundancy the impact would have been a LOT worse. The simple fact is not every person, company or RSP is able to justify having all services be covered by geographically redundant paths.

 

Cheers - N

 

I would be stuffed, no phone, no internet, I am with 2 degrees and they are having issues in the area according to the media. If it was during Covid lockdown I would not have been able to work and we were really busy.

I know no system is perfect but I think there should be redundant links to prevent massive long outages like this.

This is not going to be the last one, as more and more services are put underground and directional drilling is a very good but not exact science it is just  a matter of time before this happens again. At least this was 2.4m down and well away from spades.

John

Talkiet:

 

A lot of the severed links were part of redundant services. Had there been no redundancy the impact would have been a LOT worse. The simple fact is not every person, company or RSP is able to justify having all services be covered by geographically redundant paths.

 

Cheers - N

 

Especially in an industry where many people seem focussed on price alone on the basis that cheapest is better.

We are being told all the time that fibre is the future and that fibre is more reliable but without redundancy there is little difference basically it is putting all your eggs in one basket, yes I know that some of these were a trunk down country but with such a massive area being disrupted I am glad I dont live in the area.

 

This problem isn't unique to fibre, Before fibre was the norm the huge 100+ pair copper distribution trunks got cut by diggers and spades.
The only solution is to keep them overhead so they don't get hit by digging... But then they're taken out by storms / trees / cars crashing into them etc

Andib:

We are being told all the time that fibre is the future and that fibre is more reliable but without redundancy there is little difference basically it is putting all your eggs in one basket, yes I know that some of these were a trunk down country but with such a massive area being disrupted I am glad I dont live in the area.

 

This problem isn't unique to fibre, Before fibre was the norm the huge 100+ pair copper distribution trunks got cut by diggers and spades.
The only solution is to keep them overhead so they don't get hit by digging... But then they're taken out by storms / trees / cars crashing into them etc

Andib:

 

This problem isn't unique to fibre, Before fibre was the norm the huge 100+ pair copper distribution trunks got cut by diggers and spades.
The only solution is to keep them overhead so they don't get hit by digging... But then they're taken out by storms / trees / cars crashing into them etc

 

And at least with fiber when it is spliced and rejoined the joint it is sealed, when you rejoin copper there is no longer that clean twisted the pair and it is subject to water getting into the joints

chevrolux: You're talking about geographic redundancy in to what is, realistically, a rather small area. Its too expensive, and simply not worth while for the number of times this sort of thing happens.

Plus the physical limitations of Auckland itself make things not all that easy to build redundancy, there's just not many options.

Out of curiosity, at what point does in Chorus's network does redundancy come into play? Appreciate it's hard to generalise, as you say, physical limitations come into play in each specific area. For GPON, there would be no redundancy between ONT on premises and OLT in an exchange, but does the typical exchange have redundant routes through to regional hubs/handovers?

For this specific outage, does anyone know if it was backhaul from the exchange that was hit (implying there was no redundancy in trunk routes from that exchange), or a duct with a bunch of GPON fibres?