Esim to a new phone

Forums › Spark New Zealand (including Skinny and BigPipe) › Esim to a new phone - Spark

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midiii

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#3283474 18-Sep-2024 11:46

Doesn't look promising

ShaneKNZ

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Spark

#3283478 18-Sep-2024 11:51

What are you trying to do? eSIM from 1 device to another? What devices are they? Both on iOS18? (btw, iOS 18.1 beta is currently not supported)

midiii

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#3284470 20-Sep-2024 13:47

Are both running 18.0 release not beta.

Was only conducting as a test to see if it actually is supported as would be great to have if I do decide to get a new phone anytime soon but after all this time I won't hold my breath.

Behodar

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#3284488 20-Sep-2024 15:25

For what it's worth, Apple's website says that Spark offers "Carrier Activation" (also called "Provider Activation" in some places) but not "Quick Transfer". I wonder whether it's all been set up at the Spark end but Apple hasn't flipped a switch yet.

KellyP

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#3284789 21-Sep-2024 13:40

Just to clarify - If I head to the store, do I need to have the new device with me?

It's for a staff member, my name is on the account - Same issue as decribed above with Spark over the phone (QR not working).

Jiriteach

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#3284797 21-Sep-2024 14:03

KellyP:
Just to clarify - If I head to the store, do I need to have the new device with me?

It's for a staff member, my name is on the account - Same issue as decribed above with Spark over the phone (QR not working).

No you don’t need the new device. You just need ID to prove you are you for the existing number. They’ll generate a QR and email it to you.

That just needs to be scanned on the new device to setup the sim.

-- opinions expressed by me are solely my own. ie - personal

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boosacnoodle

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#3284905 21-Sep-2024 20:59

Behodar:
For what it's worth, Apple's website says that Spark offers "Carrier Activation" (also called "Provider Activation" in some places) but not "Quick Transfer". I wonder whether it's all been set up at the Spark end but Apple hasn't flipped a switch yet.

A new carrier profile came out enabling something eSIM related (I don’t recall what exactly) in the past month or so. So that part should be done.

chris021

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#3285582 23-Sep-2024 20:29

I am very pleased to advise the ios 18 to ios 18 auto spark sim swap as part of the new iphone setup worked perfectly! its importaint to note that there was a 3-5 min ish delay while it happened where i was a bit nervous it was going to crap out... but it worked!!!!

All i can say is FINALLY!

midiii

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#3299340 21-Oct-2024 11:30

Still showing unsupported for me. I am guessing it won't work when roaming although I wouldn't think it'd matter given it works via Apple rather than the carriers. Both devices on 18.0.1. Only sim that shows is possible to swap is Telstra physical sim from phone A to esim on phone B. Spark no dice. Disappointing as this would be a perfect use case given the opportunity to go in store from Sydney is not a viable option.

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