MAJOR Packet Loss issues with Spark/Chorus Fibre

Forums › Spark New Zealand (including Skinny and BigPipe) › MAJOR Packet Loss issues with Spark/Chorus Fibre

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BenoNZ

4 posts

Wannabe Geek

#3353950 14-Mar-2025 14:30

cbrpilot:

Just dropping a quick note that this is being worked on as a matter of priority. Will hopefully have some good news to report soon.

Thank you!

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#3354022 14-Mar-2025 17:04

Hi everyone, can those that were experiencing issues try it again tonight, and advise if the issue persists?

Thanks

My views are my own, and may not necessarily represent those of my employer.

bradstewart

4335 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#3354207 15-Mar-2025 14:40

cbrpilot:

Hi everyone, can those that were experiencing issues try it again tonight, and advise if the issue persists?

Thanks

I did not notice anything on Friday night after Thursday night had been really bad, so tentatively optimistic. I will keep an eye on it and report back if anything goes wrong after Sunday night's group events.

mou

5 posts

Wannabe Geek

#3354265 15-Mar-2025 21:49

cbrpilot:

Hi everyone, can those that were experiencing issues try it again tonight, and advise if the issue persists?

Thanks

Issue seems to have been resolved with Valorant! Weirdly, Ping Plotter 5 still shows the same levels of packet loss to the fibre spark address, but it doesn't effect my gameplay at all??

Either way seems you guys got it fixed :) Thank you!

BenoNZ

4 posts

Wannabe Geek

#3354666 17-Mar-2025 19:42

Seems good to me too. Thank you!

Yoban

447 posts

Ultimate Geek

#3355747 20-Mar-2025 21:13

Hi there

Still not resolved. Just had UDMP inform me on 20/March @ 0130h of lost internet to Spark due to high packet loss and it also dropped at 2045h due to same reason

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#3355750 20-Mar-2025 21:41

Hi Yoban, may I postulate that the issue that you are having is not the issue that was raised by the original poster of this thread. That issue (related to issues to particular gaming servers) is fixed.

If you are having issues with packet loss, can I suggest that you start a new thread that relates to your issue and provide the appropriate evidence of your issue. Thanks.

My views are my own, and may not necessarily represent those of my employer.

Equinox IT

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Yoban

447 posts

Ultimate Geek

#3355752 20-Mar-2025 21:49

cbrpilot:

Hi Yoban, may I postulate that the issue that you are having is not the issue that was raised by the original poster of this thread. That issue (related to issues to particular gaming servers) is fixed.

If you are having issues with packet loss, can I suggest that you start a new thread that relates to your issue and provide the appropriate evidence of your issue. Thanks.

Thanks for that @cbrpilot and most definitely will if it persists (micro outages 9/March x2 and 20/March x2). Saw the subject and eyes picked up on similarities of ISP/Plan...reread now. Will monitor.

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