apple.com pages not loading on Xtra broadband

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23 posts

Geek

#241991 3-Aug-2009 20:38

Location dependent? I'm in Auckland.

KirstyH

20 posts

Geek

#241994 3-Aug-2009 20:42

I'm in Whangarei.

KirstyH

20 posts

Geek

#241997 3-Aug-2009 20:45

Just a tip; if you have in iPhone and you're having this problem, don't try and update yr iPhone OS via iTunes on yr Mac. You'll get a failed upload, then a request to restore, then a failed restore (error code 3014) and a dead phone. I had to run a restore off my PC in the end, the sync to backup.

wazzageek

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#242001 3-Aug-2009 20:49

KirstyH: I'm in Whangarei.

Hi there, Terminal time again :-) (I'm trying to determine if it's not something in the GUI that's causing issues.)

Can you type in the following into the terminal:

time curl -Iv http://www.apple.com

(That's an uppercase I in the middle there)

KirstyH

20 posts

Geek

#242005 3-Aug-2009 20:52

Thanks!

localhost:~ myname$ time curl -Iv http://www.apple.com
* About to connect() to www.apple.com port 80 (#0)
* Trying 17.149.160.10... connected
* Connected to www.apple.com (17.149.160.10) port 80 (#0)
> HEAD / HTTP/1.1
> User-Agent: curl/7.16.3 (powerpc-apple-darwin9.0) libcurl/7.16.3 OpenSSL/0.9.7l zlib/1.2.3
> Host: www.apple.com
> Accept: */*
>
< HTTP/1.1 200 OK
HTTP/1.1 200 OK
< Age: 368
Age: 368
< X-Cache-TTL: 232
X-Cache-TTL: 232
< Accept-Ranges: bytes
Accept-Ranges: bytes
< Date: Mon, 03 Aug 2009 08:47:44 GMT
Date: Mon, 03 Aug 2009 08:47:44 GMT
< Content-Length: 13268
Content-Length: 13268
< Content-Type: text/html; charset=utf-8
Content-Type: text/html; charset=utf-8
< Expires: Mon, 03 Aug 2009 08:57:44 GMT
Expires: Mon, 03 Aug 2009 08:57:44 GMT
< Cache-Control: max-age=600
Cache-Control: max-age=600
< Server: Apache/2.2.8 (Unix)
Server: Apache/2.2.8 (Unix)
< X-Cached-Time: Mon, 03 Aug 2009 08:49:38 GMT
X-Cached-Time: Mon, 03 Aug 2009 08:49:38 GMT

<
* Connection #0 to host www.apple.com left intact
* Closing connection #0

real 0m0.394s
user 0m0.004s
sys 0m0.005s
localhost:~ myname$

Objectivism

23 posts

Geek

#242007 3-Aug-2009 20:53

Here it is - just removed some identity info:

Last login: Mon Aug 3 20:19:41 on ttys000
macbook-pro:~$ time curl -Iv http://www.apple.com
* About to connect() to www.apple.com port 80 (#0)
* Trying 17.149.160.10... connected
* Connected to www.apple.com (17.149.160.10) port 80 (#0)
> HEAD / HTTP/1.1
> User-Agent: curl/7.16.3 (powerpc-apple-darwin9.0) libcurl/7.16.3 OpenSSL/0.9.7l zlib/1.2.3
> Host: www.apple.com
> Accept: */*
>
< HTTP/1.0 200 OK
HTTP/1.0 200 OK
< Date: Mon, 03 Aug 2009 08:51:42 GMT
Date: Mon, 03 Aug 2009 08:51:42 GMT
< Server: Apache/2.2.8 (Unix)
Server: Apache/2.2.8 (Unix)
< Accept-Ranges: bytes
Accept-Ranges: bytes
< Cache-Control: max-age=600
Cache-Control: max-age=600
< Expires: Mon, 03 Aug 2009 09:01:42 GMT
Expires: Mon, 03 Aug 2009 09:01:42 GMT
< Content-Type: text/html; charset=utf-8
Content-Type: text/html; charset=utf-8
< Age: 4
Age: 4
< Content-Length: 13268
Content-Length: 13268
* HTTP/1.0 connection set to keep alive!
< Connection: keep-alive
Connection: keep-alive

<
* Connection #0 to host www.apple.com left intact
* Closing connection #0

real 0m0.797s
user 0m0.005s
sys 0m0.007s
macbook-pro:~ $

KirstyH

20 posts

Geek

#242028 3-Aug-2009 21:32

Woah! www.apple.com just loaded! On both Safari and FF. Have not been able to load a fraction of any apple.com webpages all day, and now it just pops up, with no lag!

That's equally odd :)

Equinox IT

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Objectivism

23 posts

Geek

#242030 3-Aug-2009 21:34

Yep me too! And that is the typical behaviour. Stops working for a while, then starts again. Same again next day.

KirstyH

20 posts

Geek

#242032 3-Aug-2009 21:36

It had been slow to load for me, but I'd never had a day of no action before. Unfortunately it chose today, when I decided to upgrade my iPhone, to completely disappear. I won't make that mistake again! I'm keen to get to the bottom of this, if anyone has any idea what might be going on...

Objectivism

23 posts

Geek

#242658 4-Aug-2009 20:31

8.30pm and apple.com not loading again over Tcom broadband...

Just keeps trying for ages to load in Safari.

wazzageek

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#242663 4-Aug-2009 20:36

I'm wondering if it's the akamai images coming down that's causing the problem - If you have the web developers toolbar installed in firefox you can disable the images.

KirstyH

20 posts

Geek

#242665 4-Aug-2009 20:43

I've not been able to get on all day either...

If it was the Akamai images, wouldn't the problem be more universal? And wouldn't they know about it?

wazzageek

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#242677 4-Aug-2009 21:09

That's a good point, actually ... TCom broadband users make a good portion of the users in NZ ... although you did state that it's only on the Mac - It could be a combination of the Mac + Telecom BB + Apple.com webpages ... making a very small portion of users?

I've not got access to a Telecom BB connection to test ... but all good on VF/iHug Broadband.

Objectivism

23 posts

Geek

#242680 4-Aug-2009 21:24

But it was working for Tony Hughes yesterday when it was failing for Kirsty and me

KirstyH

20 posts

Geek

#242684 4-Aug-2009 21:29

True. What other common denominators do we have? What sort of Mac are you running Objectivism? And do you have an iPhone? How about MobileMe?

I'm MPB / OS X / Xtra Broadband / iPhone / MobileMe.

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