Some web hosts, including iserve/orcons hosting service, don't provide an outgoing mailserver at all as part of the service, instead they require you use your ISPs mailserver. Also with much of the cheap shared web hosting, even if you are using the hosts server to send out emails, the way they are setup, a reverse lookup on the senders domain and mailserver IP, will show that it is sending from the mail servers main domain, and not the domain of the individual hosting account. That is relatively standard and there is nothing you can do about that apart from use another host.
The fact that on some servers they have thousands of accounts, the probability that one customer on that server is spamming at one stage or another, is quite high. This is especially the case with the real cheap ones, as spammers have little to lose setting up a cheap account, apart from getting the account suspended.
I too use Telecom Xtra as my ISP and have a domain and mail hosted by GoDaddy. I receive mail (POP) from email accounts at xtra.co.nz and my GoDaddy hosted account. I use Outlook Express on an XP machine and Outlook 2007 on a Windows 7 machine. For outgoing mail I used SMTP (Port 25) on the GoDaddy hosted mail account, not Xtra, until several months ago when it stopped working.
I sent an email to GoDaddy and got a one day response similar to yours. I called GoDaddy, using Skype (it is, I think, free for USA 800 numbers) and went through the setup possibilities with a helpful tech.
I now use:
pop.secureserver.net
(Server Port: 110)
and
smtpout.secureserver.net
(Server Port: 3535)
My emails seem to go out just fine on the GoDaddy SMTP server using Xtra as my ISP (ADSL2+). When setting up the outgoing server in Outlook Express and Outlook 2007 it was necessary to check "My server requires authentication" and under Settings-Login information "Use the same settings as my incoming mail server." Under the Advanced tab I set the SMTP port to 3535 and did not check "This server requires a secure connection (SSL)."
Sorry, I can not help with Windows Live Mail. When I tried to stop using Outlook Express I changed to Windows Live Mail. I got so confused with the setup and frustrated with the layout I went back to Outlook Express and added Outlook on a new machine. Good luck.
mail2mm: I too use Telecom Xtra as my ISP and have a domain and mail hosted by GoDaddy. I receive mail (POP) from email accounts at xtra.co.nz and my GoDaddy hosted account. I use Outlook Express on an XP machine and Outlook 2007 on a Windows 7 machine. For outgoing mail I used SMTP (Port 25) on the GoDaddy hosted mail account, not Xtra, until several months ago when it stopped working.
I sent an email to GoDaddy and got a one day response similar to yours. I called GoDaddy, using Skype (it is, I think, free for USA 800 numbers) and went through the setup possibilities with a helpful tech.
I now use:
pop.secureserver.net
(Server Port: 110)
and
smtpout.secureserver.net
(Server Port: 3535)
My emails seem to go out just fine on the GoDaddy SMTP server using Xtra as my ISP (ADSL2+). When setting up the outgoing server in Outlook Express and Outlook 2007 it was necessary to check "My server requires authentication" and under Settings-Login information "Use the same settings as my incoming mail server." Under the Advanced tab I set the SMTP port to 3535 and did not check "This server requires a secure connection (SSL)."
Sorry, I can not help with Windows Live Mail. When I tried to stop using Outlook Express I changed to Windows Live Mail. I got so confused with the setup and frustrated with the layout I went back to Outlook Express and added Outlook on a new machine. Good luck.
Perfect, this is exactly the information the OP needs, well done!
mail2mm: I too use Telecom Xtra as my ISP and have a domain and mail hosted by GoDaddy. I receive mail (POP) from email accounts at xtra.co.nz and my GoDaddy hosted account. I use Outlook Express on an XP machine and Outlook 2007 on a Windows 7 machine. For outgoing mail I used SMTP (Port 25) on the GoDaddy hosted mail account, not Xtra, until several months ago when it stopped working.
I sent an email to GoDaddy and got a one day response similar to yours. I called GoDaddy, using Skype (it is, I think, free for USA 800 numbers) and went through the setup possibilities with a helpful tech.
I now use:
pop.secureserver.net
(Server Port: 110)
and
smtpout.secureserver.net
(Server Port: 3535)
My emails seem to go out just fine on the GoDaddy SMTP server using Xtra as my ISP (ADSL2+). When setting up the outgoing server in Outlook Express and Outlook 2007 it was necessary to check "My server requires authentication" and under Settings-Login information "Use the same settings as my incoming mail server." Under the Advanced tab I set the SMTP port to 3535 and did not check "This server requires a secure connection (SSL)."
Sorry, I can not help with Windows Live Mail. When I tried to stop using Outlook Express I changed to Windows Live Mail. I got so confused with the setup and frustrated with the layout I went back to Outlook Express and added Outlook on a new machine. Good luck.
Perfect, this is exactly the information the OP needs, well done!
Hmm i tried these setting but no look at all, everything seems to be working if i use send.xtra.co.nz though so i will stick with that for now. i guess i could call them for free using my gmail account though.
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