Cant See my Telecom Usage Meter?

Forums › Spark New Zealand (including Skinny and BigPipe) › Cant See my Telecom Usage Meter?

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677 posts

Ultimate Geek

Trusted

#432164 28-Jan-2011 12:34

I dont get a 404 for any of the usage meters on that URL.
Is it still on going for some people?

Paul

meat popsicle

tardtasticx

3075 posts

Uber Geek

#432190 28-Jan-2011 13:42

ptinson: I dont get a 404 for any of the usage meters on that URL.
Is it still on going for some people?

Paul

It seems to be up now. I'll give it till tonight before it drops again

Ragnor

8218 posts

Uber Geek

Trusted

#432196 28-Jan-2011 13:48

Not recording any usage for me since the "upgrade" zzz

We record all out usage at our router (Tomato on WRT54GL) though so I know this is 10GB behind and can plan not to get hit by any nasty overage charges.

However..

Telecom's usage meter has been awful in last year or so, I have no faith in it... It's has under reported, over reported and straight up not worked far too many times in the last year.

At the end of the day surely it's just bras netflow logs (or whatever/similar)into a log parser into a database with a web front end. It's not rocket surgery?.

They should be embarrassed about the reliability and performance of this thing.

ptinson

677 posts

Ultimate Geek

Trusted

#432208 28-Jan-2011 14:09

Ragnor: Not recording any usage for me since the "upgrade" zzz

We record all out usage at our router (Tomato on WRT54GL) though so I know this is 10GB behind and can plan not to get hit by any nasty overage charges.

However..

Telecom's usage meter has been awful in last year or so, I have no faith in it... It's has under reported, over reported and straight up not worked far too many times in the last year.

At the end of the day surely it's just bras netflow logs (or whatever/similar)into a log parser into a database with a web front end. It's not rocket surgery?.

They should be embarrassed about the reliability and performance of this thing.

It is seldom as simple as we would think it is or should be.

Your point of view is shared by many i am sure, and it is not lost on us here.

Paul

meat popsicle

antant

115 posts

Master Geek

#432579 29-Jan-2011 14:42

tardtasticx:
ptinson: I dont get a 404 for any of the usage meters on that URL.
Is it still on going for some people?

Paul

It seems to be up now. I'll give it till tonight before it drops again

100% right, well done! ... it died again last night and is still down ... on the plus side, it looks like it's not even counting ...

pinkydot

247 posts

Master Geek

#432587 29-Jan-2011 15:30

Which broadband package are you guys on? Anytime Plans with Adventure or Pro? Total Home Broadband?

so far the usage is working for me.

tardtasticx

3075 posts

Uber Geek

#432589 29-Jan-2011 15:32

pinkydot: Which broadband package are you guys on? Anytime Plans with Adventure or Pro? Total Home Broadband?

so far the usage is working for me.

Total Home with 60GB.
Currently get "SERVER ERROR" when logging in.

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jbard

1377 posts

Uber Geek

#432590 29-Jan-2011 15:35

Im on total home 40GB and it hasn't been down at all this last week, i am wondering if it is overcharging me though, but i haven't got anything installed on my computer to judge it against. Whats the best thing to monitor my usage locally?

antant

115 posts

Master Geek

#432738 30-Jan-2011 00:33

i'm total home broadband 60Gb ... with TiVo if that impacts it ... no usage showing since 27th for me, and I'm sure 26th is under-reported too, even with router restarts in between ...

not complaining tho :)

Ragnor

8218 posts

Uber Geek

Trusted

#432743 30-Jan-2011 02:14

Total Home Broadband here also, still broken

kingjj

1728 posts

Uber Geek

ID Verified

Trusted

#432766 30-Jan-2011 10:50

Just checked our Total Home usage metre and it's still working as intended

Not sure why it's only affecting some and not others?

ptinson

677 posts

Ultimate Geek

Trusted

#433514 1-Feb-2011 08:33

I have pointed someone involved with the usage meter to this thread.

It also looks like there is an issue where people get intermittent 500 errors which suggests issues on one of the web servers so have pointed this out to another group of people.

Regards

Paul

meat popsicle

JMatt94

225 posts

Master Geek

#433610 1-Feb-2011 11:07

My speed has been brought back to full. Went over cap five days ago, its been slow since except for today. Checked speedtest and i'm getting 4mb/s (my usual speed). Anyone else experiencing this? It says my internet usage doesn't reset till the 5th. :)

JustAnotherJohn

3 posts

Wannabe Geek

#433636 1-Feb-2011 12:18

Hey
Unfortunately unlike the people having issues with usage meter not recording their usage, mine seems to be recording far too much. Can anyone please recommend some software that will monitor all internet traffick across the modem. I have 1 Laptop connected wirelessly and an xbox connected via cable. If i need to i can disconnect the wireless but its a bit of a pain. I use the standard Telecom wireless router (white with grey top)

Any info would be appreciatted.

snnet

1410 posts

Uber Geek

#433859 1-Feb-2011 19:03

JMatt94: My speed has been brought back to full. Went over cap five days ago, its been slow since except for today. Checked speedtest and i'm getting 4mb/s (my usual speed). Anyone else experiencing this? It says my internet usage doesn't reset till the 5th. :)

Yes I have had this last month but it was only a day before my cap was due to reset.. not sure what the reasoning is behind it though.. hasnt happened this month yet and I reset on the 4th

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