Cannot Access Wordpress Blogs

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1728 posts

Uber Geek

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#445692 4-Mar-2011 23:15

Cannot access http://mountaintosurf.co.nz either from Telecom, getting this error in Chrome:

Error 324 (net::ERR_EMPTY_RESPONSE): Unknown error.

Tracert to mountaintosurf.co.nz:

Tracing route to mountaintosurf.co.nz [74.200.243.251] over a maximum of 30 hops:

  1 16 ms 77 ms 99 ms dsldevice.lan [192.168.1.254]
  2 34 ms 34 ms 35 ms 222-154-XXX-X.jetstream.xtra.co.nz [222.154.XXX.X]
  3 * * * Request timed out.
  4 52 ms 52 ms 52 ms ae4-10.akbr5.global-gateway.net.nz [202.37.244.221]
  5 56 ms 53 ms 52 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77]
  6 53 ms 52 ms 54 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37]
  7 177 ms 177 ms 177 ms so7-0-1.labr5.global-gateway.net.nz [122.56.127.38]
  8 177 ms 178 ms 179 ms so1-0-2.lebr6.global-gateway.net.nz [202.50.232.14]
  9 178 ms 177 ms 177 ms 205.158.79.141.ptr.us.xo.net [205.158.79.141]
10 178 ms 199 ms 179 ms te-4-1-0.rar3.la-ca.us.xo.net [207.88.12.153]
11 227 ms 226 ms 227 ms te0-5-4-0.rar3.denver-co.us.xo.net [207.88.12.85]
12 226 ms 226 ms 227 ms te-4-1-0.rar3.chicago-il.us.xo.net [207.88.12.21]
13 226 ms 225 ms 227 ms 207.88.14.6.ptr.us.xo.net [207.88.14.6]
14 227 ms 227 ms 226 ms 207.88.184.146.ptr.us.xo.net [207.88.184.146]
15 227 ms 227 ms 227 ms border5.po2-bbnet2.chg.pnap.net [64.94.32.74]
Times out after this point

Other WordPress hosted sites I visit are also still not working.

count0nz

42 posts

Geek

#445716 5-Mar-2011 06:09

some Serious DDOS Atk's going on there.. but here is a working Tracert. Via Xtra.
And the page loads ok (Very slowly but loads (Firefox)

also loads ok in Chrome.

-- MTR --report output --

mtr --report mountaintosurf.co.nz
HOST: grumpy Loss% Snt Last Avg Best Wrst StDev
1. 192.168.1.1 0.0% 10 0.7 0.6 0.6 0.7 0.0
2. 122-60-16-1.jetstream.xtra.c 0.0% 10 26.6 43.6 22.4 94.7 31.6
3. ae4-10.akbr5.global-gateway. 10.0% 10 76.0 242.3 76.0 927.2 322.9
4. ae4-10.akbr5.global-gateway. 10.0% 10 23.0 638.3 23.0 2721. 848.6
5. ae1-2.akbr4.global-gateway.n 0.0% 10 23.3 23.5 23.3 23.8 0.2
6. ae1-10.tkbr9.global-gateway. 0.0% 10 24.1 23.8 23.4 24.1 0.3
7. so7-0-1.labr5.global-gateway 0.0% 10 148.0 151.9 147.3 168.1 7.5
8. 74.200.242.58 60.0% 10 2652. 2081. 664.7 2652. 954.4
9. so1-0-3.lebr6.global-gateway 90.0% 10 78.4 78.4 78.4 78.4 0.0
10. 205.158.79.141 30.0% 10 42.8 48.7 42.6 79.4 13.7
11. 207.88.12.153 0.0% 10 43.2 43.3 5.3 61.4 15.2
12. 207.88.12.85 10.0% 10 43.7 46.0 5.4 98.7 23.6
13. te-4-1-0.rar3.chicago-il.us. 0.0% 10 93.3 92.8 6.6 128.2 31.7
14. 207.88.14.6.ptr.us.xo.net 50.0% 10 356.3 170.0 55.5 356.3 116.8
15. 207.88.184.146.ptr.us.xo.net 20.0% 10 41.7 54.2 41.7 97.3 18.0
16. 64.94.32.74 10.0% 10 39.4 43.9 7.9 97.5 23.5
17. 74.217.8.10 10.0% 10 39.4 47.5 6.0 99.6 28.3
18. 74.200.242.58 0.0% 10 39.3 42.0 6.2 102.3 23.5
19. 74.200.244.59 0.0% 10 46.4 54.0 6.3 197.5 51.8

ptinson

677 posts

Ultimate Geek

Trusted

#445726 5-Mar-2011 09:33

kingjj: Cannot access http://mountaintosurf.co.nz either from Telecom, getting this error in Chrome:

Error 324 (net::ERR_EMPTY_RESPONSE): Unknown error.

Tracert to mountaintosurf.co.nz:

Tracing route to mountaintosurf.co.nz [74.200.243.251] over a maximum of 30 hops:

  1 16 ms 77 ms 99 ms dsldevice.lan [192.168.1.254]
  2 34 ms 34 ms 35 ms 222-154-XXX-X.jetstream.xtra.co.nz [222.154.XXX.X]
  3 * * * Request timed out.
  4 52 ms 52 ms 52 ms ae4-10.akbr5.global-gateway.net.nz [202.37.244.221]
  5 56 ms 53 ms 52 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77]
  6 53 ms 52 ms 54 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37]
  7 177 ms 177 ms 177 ms so7-0-1.labr5.global-gateway.net.nz [122.56.127.38]
  8 177 ms 178 ms 179 ms so1-0-2.lebr6.global-gateway.net.nz [202.50.232.14]
  9 178 ms 177 ms 177 ms 205.158.79.141.ptr.us.xo.net [205.158.79.141]
10 178 ms 199 ms 179 ms te-4-1-0.rar3.la-ca.us.xo.net [207.88.12.153]
11 227 ms 226 ms 227 ms te0-5-4-0.rar3.denver-co.us.xo.net [207.88.12.85]
12 226 ms 226 ms 227 ms te-4-1-0.rar3.chicago-il.us.xo.net [207.88.12.21]
13 226 ms 225 ms 227 ms 207.88.14.6.ptr.us.xo.net [207.88.14.6]
14 227 ms 227 ms 226 ms 207.88.184.146.ptr.us.xo.net [207.88.184.146]
15 227 ms 227 ms 227 ms border5.po2-bbnet2.chg.pnap.net [64.94.32.74]
Times out after this point

Other WordPress hosted sites I visit are also still not working.

That response will be from the bluecoat's saying that they are getting empty responses from the origin server. That could have happened at any point.
Telecom may need to perform a cache purge as the response is most likely a cached one that isnt clearing for some reason.

meat popsicle

tr3v

234 posts

Master Geek

#445829 5-Mar-2011 17:52

I have just checked again and it is still unavailable. Is there anything I can do (call Telecom?), or do I just have to wait?

tr3v

234 posts

Master Geek

#445927 6-Mar-2011 09:53

I called Telecom and was told, "they will look in to it".

In the meantime, I will set up a temporary website seem I have control of the domain name in this instance.

adiemusfree

9 posts

Wannabe Geek

#445990 6-Mar-2011 14:37

I am still having trouble accessing my Wordpress blog. I am NO computer geek, just a happy blogger, but since yesterday I haven't been able to access my blog at healthskills.wordpress.com I would love to know what to do to get into it again - I did wonder if it's something to do with broadband connections in New Brighton, but hope someone on here can help.
Thanks very much.
BTW the problem remains on chrome, firefox and IE

kingjj

1728 posts

Uber Geek

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#446015 6-Mar-2011 15:47

adiemusfree: I am still having trouble accessing my Wordpress blog. I am NO computer geek, just a happy blogger, but since yesterday I haven't been able to access my blog at healthskills.wordpress.com I would love to know what to do to get into it again - I did wonder if it's something to do with broadband connections in New Brighton, but hope someone on here can help.
Thanks very much.
BTW the problem remains on chrome, firefox and IE

Until its fixed by Telecom you could use a proxy to access your site. Be careful with logging in though via a proxy, if you need to try to find a reliable highly rated one with ssl (look at proxy.org).

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adiemusfree

9 posts

Wannabe Geek

#446023 6-Mar-2011 15:52

You knew I'd ask: how do I log in via proxy??!

tr3v

234 posts

Master Geek

#446032 6-Mar-2011 16:26

adiemusfree: You knew I'd ask: how do I log in via proxy??!

Do a bit of research on proxy.org as mentioned above - it provides a list of servers that you can use to access websites from (proxy). Generally, you choose a proxy server, and enter the URL that you want to visit.

adiemusfree

9 posts

Wannabe Geek

#446035 6-Mar-2011 16:33

Thanks heaps - I was worried it would be something difficult!!
cheers
Bronnie

tr3v

234 posts

Master Geek

#446221 7-Mar-2011 10:44

After another 30 minutes on a Telecom support call, and being told to clear my browser cache, power cycle my router, leave the building and come back in, yada yada, I get told to contact WordPress.

I guess I should have paid for web hosting in the first place.

adiemusfree

9 posts

Wannabe Geek

#446388 7-Mar-2011 18:38

While I can access my blog (and the www.canterburyearthquake.org.nz one too) FROM WORK I still can't access it from home. So now do I hang on the end of a phone to Telecom now, to be told I should talk to Wordpress too?!
Oh, did they tell you to go pick the coffee beans, roast them, grind them up and brew the coffee too?

robbyp

1199 posts

Uber Geek

#446406 7-Mar-2011 19:14

tr3v: After another 30 minutes on a Telecom support call, and being told to clear my browser cache, power cycle my router, leave the building and come back in, yada yada, I get told to contact WordPress.

I guess I should have paid for web hosting in the first place.

Definately you should host it yourself. I think you may find part of the problem is, that I beleive telecom use a cache farm for caching international websites viewed by their cusomters, so what you are viewing/ or not able to view, could be cached, and may need clearing. I have had this problem before, and had to ask telecom to clear the cache to get the problem fixed.

If the website is viewable on every other ISP, apart from telecom, then they shouldn't be telling you to contact wordpress.

tr3v

234 posts

Master Geek

#446414 7-Mar-2011 19:24

robbyp:
If the website is viewable on every other ISP, apart from telecom, then they shouldn't be telling you to contact wordpress.

Except, that *maybe* WordPress is blocking some of Telecom's address range?

I contacted WordPress and they responded immediately, and asked for more info but I have since heard nothing, and I still cannot connect from home (ADSL with static IP). Maybe my email is blocked too :-)

adiemusfree

9 posts

Wannabe Geek

#446429 7-Mar-2011 19:53

I'm in the same boat - accessed my blog from work, can't access from home. Deleted browser caches, turned modem and router on/off, opened a beer, drank, swore - and I STILL cannot get in. I, too, have emailed Wordpress for help. Glad to know I'm not the only one having trouble...

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