Telecom lied to me!

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Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom lied to me!

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juha

1317 posts

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#38974 19-Jun-2006 13:03

Felix: omg... edited now... sorry dude... your service has always been fine ;-)

Wait... you're saying that freitasm services you?

Juha

freitasm

BDFL - Memuneh
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#38976 19-Jun-2006 13:04

Back on topic, I suggest you read this blog entry posted today: Nic Wise.

Felix

344 posts

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#38977 19-Jun-2006 13:14

Juha you win the prize... ;-)

jpwise

590 posts

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#38980 19-Jun-2006 13:27

freitasm: Back on topic, I suggest you read this blog entry posted today: Nic Wise.

LOL. Nice post. Although they do actually disconnect it at the pole when they visit aswell. In my case I couriered it back to them (Centreport Wellington - so basically local), and told them to send the tech whenever. The hardware was already on it's way back.

Of course, without the hardware it's quite hard for them to claim you were still using the service. ;)

Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Sony, and Toshiba - warranty & non-warranty repairs.

jpwise

590 posts

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#38981 19-Jun-2006 13:29

PS: When doing this it's also a good idea to use a signature ticket, so you can ensure they actually received the hardware and dont' try to come back on you saying it didn't arrive. They did also end up sending out a receipt for the returned hardware, but as long as the courier ticket says it was delivered and signed for by such a such you have some protection.

Jp.

Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Sony, and Toshiba - warranty & non-warranty repairs.

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