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I've avoided making too many comments on this thread because I thought it would work itself out when the T&C changes got made over the weekend but no.
Paulbags... Stop worrying. Read the headlines. The traffic management never applied to the plans and there's no intent to apply it to any of the plans.
The text it sounds like you're most worried about is this:
"In addition to our right to change, withhold, suspend, restrict, replace or terminate any of our Broadband Services under the Residential Customer Terms and Conditions, we may, at our sole discretion, change, withhold, suspend, restrict, replace or terminate any of our Broadband Services where, for example, systems or the network are being maintained or otherwise worked on, unavailable or must be protected, to manage network traffic or access to network services (for example, to manage peer to peer traffic types), to improve functionality and attributes of the Broadband Services, or for any other reason we think makes it necessary or desirable to do so."
I'll paraphrase it in a non legally binding but hopefully understandable way for you and everyone else....
"We can cut you off for any reason, but we'll basically only do that if you're being infected/acting as a spam relay/attack vector, and even then, only until that's fixed. We might do some traffic shaping if sh1t has gone down and there's been a huge capacity disruption due to a failure or unplanned disruption or act of God. Mind you, we're leaving a catchall here as well because, well, that's an operationally necessary catch-all to have"
I'm not saying that we'll NEVER do shaping because anyone that says that about their services is LYING and they can't be sure it'll never be required. I AM saying (as the person that did a lot of the traffic profiling on the unlimited plans and showed that the unlimited customer base were materially different than the Go Large and Bigtime userbase) that there are no current plans to introduce any traffic shaping in the forseeable future for any of our plans.
Cheers - N
Paulbags... Stop worrying. Read the headlines. The traffic management never applied to the plans and there's no intent to apply it to any of the plans.
The text it sounds like you're most worried about is this:
"In addition to our right to change, withhold, suspend, restrict, replace or terminate any of our Broadband Services under the Residential Customer Terms and Conditions, we may, at our sole discretion, change, withhold, suspend, restrict, replace or terminate any of our Broadband Services where, for example, systems or the network are being maintained or otherwise worked on, unavailable or must be protected, to manage network traffic or access to network services (for example, to manage peer to peer traffic types), to improve functionality and attributes of the Broadband Services, or for any other reason we think makes it necessary or desirable to do so."
I'll paraphrase it in a non legally binding but hopefully understandable way for you and everyone else....
"We can cut you off for any reason, but we'll basically only do that if you're being infected/acting as a spam relay/attack vector, and even then, only until that's fixed. We might do some traffic shaping if sh1t has gone down and there's been a huge capacity disruption due to a failure or unplanned disruption or act of God. Mind you, we're leaving a catchall here as well because, well, that's an operationally necessary catch-all to have"
I'm not saying that we'll NEVER do shaping because anyone that says that about their services is LYING and they can't be sure it'll never be required. I AM saying (as the person that did a lot of the traffic profiling on the unlimited plans and showed that the unlimited customer base were materially different than the Go Large and Bigtime userbase) that there are no current plans to introduce any traffic shaping in the forseeable future for any of our plans.
Cheers - N
Spark NZ
ID Verified
Was $10 extra yesterday.
