Gigabit in Auckland?

Forums › Spark New Zealand (including Skinny and BigPipe) › Gigabit in Auckland?

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meow
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#1643667 1-Oct-2016 09:24

Since 6am my connection has been down - I've only just submitted a case to BigPipe. I'm on the IPoE test with VLAN 10 so likely explains it.

No speed tests yet!

Michael Murphy | https://murfy.nz
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jords12

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#1643714 1-Oct-2016 10:48

!!!

This is with an AC-68U router, wired.

Wireless: (AC-68U, Macbook Pro Retina late-13)

michaelmurfy

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#1643716 1-Oct-2016 10:49

jords12:

!!!

This is with an AC-68U router, wired.

Bloody hell. At this stage everyone is going to beat me before I get reconnected. That'll learn me for trolling the BigPipe team.

Brumfondl

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#1643719 1-Oct-2016 11:04

I have updated my Signature. This is on the Huawei router that BigPipe and others supply. The 420 down is pretty consistent but I only managed to get the 880 up once. I think the connection was actually being used at the time so I will try and test later when everone else is out.

Shindig

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#1643725 1-Oct-2016 11:21

That's some top speeds

The little things make the biggest difference.

michaelmurfy

meow
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#1643727 1-Oct-2016 11:27

Hey I have not seen any tests from Orcon yet who claimed to be "the first" (just saying).

ScuL

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#1643728 1-Oct-2016 11:27

How do you know you can get Gigabit? I didn't get a response to my last post.

I'm on the North Shore and with the Chorus test I get this

Haere taka mua, taka muri; kaua e wha.

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Shindig

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#1643729 1-Oct-2016 11:28

Did you get an email from bigPipe yesterday, around the after noon time?

The little things make the biggest difference.

michaelmurfy

meow
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#1643731 1-Oct-2016 11:32

@ScuL I note in the signature you appear to be on 200/20 "Pro" plan - you'll need to upgrade to the Elite plan to experience Gigabit. It is available anywhere now.

Rudster

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#1643737 1-Oct-2016 11:50

jords12:

!!!

This is with an AC-68U router, wired.

Wireless: (AC-68U, Macbook Pro Retina late-13)

Looking at that, I'm hoping for roughly the same, if not better with my RT-AC87U. Though I'm unsure how my aging cat5e cables will handle it.

Switch over set for Monday

ScuL

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#1643757 1-Oct-2016 13:20

michaelmurfy:

@ScuL I note in the signature you appear to be on 200/20 "Pro" plan - you'll need to upgrade to the Elite plan to experience Gigabit. It is available anywhere now.

Yea I didn't want to upgrade to Elite unless I was absolutely sure I could obtain Gigabit. Hence why the Chorus checker is confusing

Haere taka mua, taka muri; kaua e wha.

jords12

144 posts

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#1643787 1-Oct-2016 13:25

ScuL:

michaelmurfy:

@ScuL I note in the signature you appear to be on 200/20 "Pro" plan - you'll need to upgrade to the Elite plan to experience Gigabit. It is available anywhere now.

Yea I didn't want to upgrade to Elite unless I was absolutely sure I could obtain Gigabit. Hence why the Chorus checker is confusing

It probably just hasn't been updated to show Gigabit yet. AFAIK all UFB connections will be able to get it.

DarkShadow

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#1643798 1-Oct-2016 13:49

ScuL:

michaelmurfy:

@ScuL I note in the signature you appear to be on 200/20 "Pro" plan - you'll need to upgrade to the Elite plan to experience Gigabit. It is available anywhere now.

Yea I didn't want to upgrade to Elite unless I was absolutely sure I could obtain Gigabit. Hence why the Chorus checker is confusing

As long as you have fibre, you can get gigabit. Ignore that Chorus site, it isn't updated very often.

JoshBigpipe

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BigPipe

#1643865 1-Oct-2016 15:03

For the record: if you can get fibre with Bigpipe, you should be able to get gigabit with Bigpipe.

www.bigpipe.co.nz

https://www.facebook.com/BigPipeNZ

https://twitter.com/BigPipeNZ

michaelmurfy

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#1643871 1-Oct-2016 15:23

Even though there was a hiccup with my connection I just want to say thanks @JoshBigpipe (and the rest of the team) with getting it sorted quickly. This was a Chorus issue however they did take responsibility to get things fixed. It was just a little daunting for me (understandable) waiting for the reply email. I'll conclude this with quite literally the best support email response I have had to date:

So thanks team and no hard feelings knocking me offline for Gigabit.

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