freddy123:michaelmurfy: Yep, it’s the smart modem 3 just with skinny branding. it works totally fine with the smart mesh 2.
Thanks for the clarity. If it works for you then clearly Skinny's staff just don't know what they are talking about (and based on my chats with them I do think that's the case...).
Did you have to make any settings / configuration changes in order for the Mesh unit to work with the Skinny modem? I'm not an expert in these things but I know, from reading, that Spark use VLAN tagging and Skinny don't. I have no idea if there are other differences between Spark and Skinny. Did you have to do anything special to make the two "talk" to each other, or was it just plug and play?
I called Spark today for advice and they were equally as unhelpful as Skinny, so I'm going to have to rely on your guidance/ answers to my questions above before I decide whether I am capable of setting this up myself