Slow International Traffic Anyone??

Forums › Spark New Zealand (including Skinny and BigPipe) › Slow International Traffic Anyone??

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#273989 17-Nov-2009 18:51

I left telecom to get away from crap like this, it's been going for days and no word from telecom whats going on. In my earlier post I think it was early hours of the mourning when it was fine.

As for fiber cut a friend on telstra is getting 3 to 4 Mb/s to Sydney no problems.

To show it's not my line here's local speed.

cbrpilot

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#274012 17-Nov-2009 19:45

Mine was slow as a dog, but is back to full speed now ....

My views are my own, and may not necessarily represent those of my employer.

cafeg

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#274016 17-Nov-2009 19:50

Hopefully all this speed will follow on down to me in Hamilton :-)
You guys must all be in Auckland are you ?

cafeg

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#274051 17-Nov-2009 22:13

Heres when the sh*t hit the fan for me by the look of it..
Results from speedtest one day blazing, the next dead..
Just talked to my mate 2 streets over hooked up to the same exchange on bigtime and he's going fullspeed. He is on a different C Class to me though so probably on a different server.
So its not bigtime.
So its my connection, At 6am its going fullspeed.. Night time dead :-(

It is almost like I'm back on Xnet's torrent plan again, that was about the same as this in the end when I was on it last year..

Sigh, still no word from telecom after they got my tests requested..

Then the next day until now:

cbrpilot

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#274054 17-Nov-2009 22:25

So they fixed me and broke you?

My views are my own, and may not necessarily represent those of my employer.

cafeg

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#274056 17-Nov-2009 22:29

sigh... Yeah they really broke me this time..

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cbrpilot

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#274058 17-Nov-2009 22:30

Lets hope they're not finished "fixing" yet then ...

My views are my own, and may not necessarily represent those of my employer.

cafeg

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#274060 17-Nov-2009 22:33

At least geekzone still works so thats one PLUS !!

tardtasticx

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#274224 18-Nov-2009 14:36

Same here, over last week, and telecom has reset ports and stuff, and the last time they reset the port, the modem disconnected when the phone rang, chorus came and fixed it, and tested the lines too. we should be getting alot higher than we are atm. anything outside of auckland is just slow for me right now

Adamal

544 posts

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#274244 18-Nov-2009 15:30

As of last night, I've been having problems where its really patchy, will work then won't. Tried restarting the router... Then this morning was fast as. Now I can't get into my PC via Logmein!
Its like theres a lot of jitter in the network.

cafeg

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#274279 18-Nov-2009 17:29

Well it looks like I'm finally back to normal when I got home from work just now.
I don't know what they did but whatever it was it worked :-)

Your line speed is approximately 10078.9 Kbps or 1235.2 KB/sec

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Batman

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#274302 18-Nov-2009 19:28

rugrat

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#274333 18-Nov-2009 21:34

Just been on phone to telecom and according to them there's no problem with my line, I'm not affected by the international routing problem, and nothing I say seems to make a difference to them, I guess the below speed to Australia is normal.

Where do I go from here, this is indeed bad customer service.

tardtasticx

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#274335 18-Nov-2009 21:52

im not even sure now with telecom, they dont understand much when you try to explain anything. I had someone from Chorus come round today to fix a faulty jackpoint, making the modem disconnect when the phone rang, he tested our line and we should be getting 19 mega BYTES per second, 19 thousand kb per second. I was shocked by this and they called the help desk for some line tests and the exchange got a call too. lol. "i have never seen such speeds at a private property before" - Chorus worker. right now we only get about 1.5 mB/s, where is my 19 mB/s? no one from telecom can answer that.

cbrpilot

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#274352 18-Nov-2009 23:01

@tardtasticx:
Sounds like your friendly technician was confusing megaBITs and megaBYTES. ADSL2+ won't do more than 24 megaBITs. Even VDSL (depending on the varient) won't do more than 100megaBITs (50 more likely if you're right on top of the cabinet). Given the fact you're getting 15megaBITS, I'd say your line is performing according to specification.

My views are my own, and may not necessarily represent those of my employer.

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