Slow International Traffic Anyone??

Forums › Spark New Zealand (including Skinny and BigPipe) › Slow International Traffic Anyone??

enforcernz

30 posts

Geek

#47919 12-Nov-2009 17:58

Anyone experiencing slow speeds on international traffic today ??

Local tracffic is fine but international doesnt even go over a 1Mb

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78 posts

Master Geek
+1 received by user: 6

#272480 12-Nov-2009 18:50

Yep. Definitely seems a lot slower than usual this evening. I can usually get 5Mbit from most major sites whenever I need to download something, but noticed I was trickling in at about 300kbit when I tried to pulled a music file I purchased off Audio Jelly today at 5:30PM today. Doing speed tests confirmed there was a slow down.

enforcernz

30 posts

Geek

#272485 12-Nov-2009 19:02

Heres my results from speedtest.net pretty crap

Spoke Telecom they are going to do a port reset so will see wat happens

bender84

78 posts

Master Geek
+1 received by user: 6

#272494 12-Nov-2009 19:29

Hi Enforcer, Did the port reset resolve it? Thanks.

enforcernz

30 posts

Geek

#272499 12-Nov-2009 19:43

Na didnt think it would the issue is not at my end.

They gave me the usual crap about doing speed tests over 3 days then email them to them which is a load of bull

I hopping it will sort it self out

I hate the fact I used to work for Telecom and no how they work !!!!

snafoo

35 posts

Geek

#272500 12-Nov-2009 19:50

http://www.gpforums.co.nz/showthread.php?s=&postid=6551838#post6551838

See here, this MAY be the problem - hope it gets fixed soon :(

enforcernz

30 posts

Geek

#272502 12-Nov-2009 19:58

"There's a fibre cut in Syndey which is getting sorted as we speak, should be back to normal later on this evening. Message will be up on the website soon. International traffic affected."

Thought as much it wasnt me

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snafoo

35 posts

Geek

#272507 12-Nov-2009 20:30

Out of interest, where abouts do you live?

enforcernz

30 posts

Geek

#272508 12-Nov-2009 20:49

In Auckland

snafoo

35 posts

Geek

#272509 12-Nov-2009 20:54

Hrm, well I just called them and they said this cutout shouldnt be effecting Telecom.. so I don't know.

bender84

78 posts

Master Geek
+1 received by user: 6

#272519 12-Nov-2009 21:38

Anyway, as of 9:20PM, I'm only pulling close to dial up speeds of about 8-11kB/s while downloading a podcast. I couldn't even load up speedtest at one stage. Local/national is full speed though. I'm wondering if anyone on the Telecom Help desk actually realizes that something is borked? In my experience, it seems once something breaks, it takes an awfully long time before the front line help desk personnel are informed of it by their superiors.

None the less... Will begin collecting speed test results (just in case)...

(I'm in Auckland on the St Heliers Bay Exchange)

cafeg

697 posts

Ultimate Geek
+1 received by user: 33

Trusted

#272520 12-Nov-2009 21:39

everything is dead slow here,
i'm in hamilton and can't even do a test fom speedtest.net

Lenovo

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cafeg

697 posts

Ultimate Geek
+1 received by user: 33

Trusted

#272523 12-Nov-2009 21:50

geekzone loads up ok though :-)
doing a test from here:
http://www.telecom.co.nz/bbspeed/telecom500.htm
says I'm at :
Your line speed is approximately 21.3 Kbps or 2.6 KB/sec

snafoo

35 posts

Geek

#272541 12-Nov-2009 22:17

bender84: Anyway, as of 9:20PM, I'm only pulling close to dial up speeds of about 8-11kB/s while downloading a podcast. I couldn't even load up speedtest at one stage. Local/national is full speed though. I'm wondering if anyone on the Telecom Help desk actually realizes that something is borked? In my experience, it seems once something breaks, it takes an awfully long time before the front line help desk personnel are informed of it by their superiors.

None the less... Will begin collecting speed test results (just in case)...

(I'm in Auckland on the St Heliers Bay Exchange)

Heh, yep, getting similar problems here in Tauranga. Help desk said they did not know of any faults and to call back tomorrow if it continues.

rugrat

3142 posts

Uber Geek
+1 received by user: 944

Lifetime subscriber

#272577 13-Nov-2009 01:21

cafeg: geekzone loads up ok though :-)
doing a test from here:
http://www.telecom.co.nz/bbspeed/telecom500.htm
says I'm at :
Your line speed is approximately 21.3 Kbps or 2.6 KB/sec

At the above address I get

Your line speed is approximately 11315.2 Kbps or 1386.7 KB/sec.

At speedtest though speed to sydney is rubbish it starts off then keeps stopping like the data is coming through in bursts. Takes 2 minutes plus to do test.

The one next to Sydney starting with T is a bit better but still starts and stops, just seems to get a bigger burst of data before stops.

5.63Mb/s to Los Angeles, 3.12 to Canberra, and 0.69Mb/s to Sydney, so can get data from America faster then Australia.

snafoo

35 posts

Geek

#272578 13-Nov-2009 01:34

Yeah, my speeds latency are significantly better now, but I have this feeling that it'll be back to what it was like tomorrow evening.

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