lostangel:

kingjj:

Did you actually read the contract you signed or did you do what most people do and glance at it before signing your life away for two years? Go into the Telecom store you signed up at and request a copy of a contract, have a read of all the conditions and report back.

Were you ever told that your 'first months charges' would be free?

This issue seems to pop up here quite often simple because people don't read the contracts and ask for clarification at the time. 

The point it was a postpaid subscription(like I"ve previously had with telecom some time ago) had me thinking they'd still have a similar charging system and the metion of postpaid on their website when I was researching the phone and deal has only given me the false sense that they actually are providing a postpaid service in the deal.

For all those who want to pipe up and say it is post paid right now  .... shhh! It is not paid after the service has been provided. It seems it is a contracted service that is prepaid in nature. Paying before you receive anything is prepaid!

I indeed should go and take a look at the contract.
The whole nothing up front(while they mean the phone only) could easily be confusing as it was in my case. Postpaid also is a confusing term if it is not literal.

These things added together have made my experiance less than acceptable and whether or not Teleom have done anything wrong with their advertising I feel mislead by the use of the postpaid term and the $0 upfront campaign. The advertising on their website stating postpaid needs changing because postpaid has a meaning to people jujst like prepaid has a meaning.

$0 upfront, while they meant the phone only, it's not stated you will have a bill that day for the cost of your plan.

So the day you sign up, you now owe. Thats an 'Upfront' debt that you can pay later.

The Prorated charge fro when I've had less than a months usage is also cryptic and I'll be pointing this out repeatedly to Telecom till I get some answers.