New fibre/wireless plans

Forums › Spark New Zealand (including Skinny and BigPipe) › New fibre/wireless plans - Unplan

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#2111633 20-Oct-2018 20:57

Fair enough - that's a good deal, but it's not as good as my $0/month deal for Fibre100 unlimited. But then again, I'm not comparing apples to apples am I?

Cheers - N :-)

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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#2111636 20-Oct-2018 21:00

Talkiet:
Fair enough - that's a good deal, but it's not as good as my $0/month deal for Fibre100 unlimited. But then again, I'm not comparing apples to apples am I?

Cheers - N :-)

Well yes $0 is better

John

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#2111654 20-Oct-2018 21:37

Linux: Was about to change the home broadband to 2degrees and just happen to get a courtesy call from Vodafone and they said would you stay if we did 300GB for $49.99 per month

Also got a email confirming pricing per month 5 minutes after hanging up

John

Right, so it's a deal closer, same as a welcome credit really. Explains why both Neil and i couldn't find

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corksta

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#2130866 21-Nov-2018 10:23

Just had a live chat with Spark. I was told that as of today customers who are on an existing contract can change to the Unplan without any fees; it’ll just be a new 12 month contract.

GregV

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#2130869 21-Nov-2018 10:25

That is excellent news

hio77

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#2130910 21-Nov-2018 11:08

corksta: Just had a live chat with Spark. I was told that as of today customers who are on an existing contract can change to the Unplan without any fees; it’ll just be a new 12 month contract.

Yes, can confirm this change has been made.

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GregV

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#2135815 28-Nov-2018 10:57

maybe one for @hio77 but in the welcome to Unplan email it says:

"Whether you want to keep tabs on data balance, set up alerts to let you know when you're close to your next tier, check out your bills or see what your WiFi connection's doing, the MySpark app keeps you on top of it all."

I can't find where to set this in the MySpark app. It is visible on the website.

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hio77

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#2135816 28-Nov-2018 11:02

Notifications:

Myspark -> Account settings -> Broadband settings

"Usage Notifications"

(this is from my production unlimited copper account, thus they are off)

I dont actually see this in the app - I'll query that one (i do very little work in the app)

Edit:

I've gone and had a chat with the app folk, they have confirmed currently it isn't there.

Unplan folk are looking into next steps from here, I can't speak for what they will decide at this stage.

Thanks for the feedback @gregv!

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hio77

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#2177279 12-Feb-2019 18:28

Pricing for 100mbit has been lowered now.

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#2177310 12-Feb-2019 20:18

I'd like to see Spark drop the Fibre Basic option and make Fibre 100 entry level, else for those on VDSL there would be little reason to upgrade

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#2177317 12-Feb-2019 20:36

DjShadow:
I'd like to see Spark drop the Fibre Basic option and make Fibre 100 entry level, else for those on VDSL there would be little reason to upgrade

Unplan 100 is cheaper than vdsl. Very few lines are greater than 200mbit.

Feedback is always appreciated by the folk behind the plans though :)

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DjShadow

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#2177359 12-Feb-2019 21:17

hio77:
DjShadow:

I'd like to see Spark drop the Fibre Basic option and make Fibre 100 entry level, else for those on VDSL there would be little reason to upgrade

Unplan 100 is cheaper than vdsl. Very few lines are greater than 200mbit.

Feedback is always appreciated by the folk behind the plans though :)

If they are taking feedback I'd like to see the Mobile Plan data caps boosted significantly, I know that's for another thread :)

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#2177365 12-Feb-2019 21:26

No 200/20 for Chch yet? 🤭

Talkiet

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#2177368 12-Feb-2019 21:30

I think the marketing team take it as read that customers always want a lot more and to pay less, and preferably have the best support as well :-)

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

hio77

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#2177601 13-Feb-2019 12:58

Oh. Totally missed pointing out gbit pricing dropped too.

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