Telecom Big Time plan finished?

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Big Time plan finished?

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188 posts

Master Geek

#361118 1-Aug-2010 17:48

... just wondered
I would have liked to keep my @xtra but never mind.

cokeman2

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#361129 1-Aug-2010 18:13

Kelem: Doozy you seem to have the inside ear at Telecom, is there another plan coming out prior to the August 13 demise of Big time, or it just a fact we have seen the last of unlimited plans, from them?

where does it say it will stop on august 13 th? all i know that the 3 month pro plan discount join date expires ??

oh yeah doozy if u reading this post . give the home package users a incentive. to stay, either leave us on big time or just as good new plan :)

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Kelem

188 posts

Master Geek

#361131 1-Aug-2010 18:22

okay, it says i will pay more the same for a whole lot less

cafeg

697 posts

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#361158 1-Aug-2010 19:20

go somewhere else then, there are plenty of other ISP's out there.
Telecom has stated many times unlimited/bigtime is finished so just forget about it and move somewhere else if you are unhappy and get on with life..

cokeman2

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#361163 1-Aug-2010 19:34

cafeg: go somewhere else then, there are plenty of other ISP's out there.
Telecom has stated many times unlimited/bigtime is finished so just forget about it and move somewhere else if you are unhappy and get on with life..

if they had decent plans, moved with the times( most of the plans were made years ago ) not cost the earth...

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nate

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#361205 1-Aug-2010 21:41

cafeg: go somewhere else then, there are plenty of other ISP's out there.
Telecom has stated many times unlimited/bigtime is finished so just forget about it and move somewhere else if you are unhappy and get on with life..

If only freitasm would allow me to copy your post and put it big and bold across the Telecom forums page...

cokeman2

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#361210 1-Aug-2010 21:49

nate:
cafeg: go somewhere else then, there are plenty of other ISP's out there.
Telecom has stated many times unlimited/bigtime is finished so just forget about it and move somewhere else if you are unhappy and get on with life..

If only freitasm would allow me to copy your post and put it big and bold across the Telecom forums page...

lol :)

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Kelem

188 posts

Master Geek

#361216 1-Aug-2010 21:59

cafeg: go somewhere else then, there are plenty of other ISP's out there.
Telecom has stated many times unlimited/bigtime is finished so just forget about it and move somewhere else if you are unhappy and get on with life..

You think

Lias

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#361309 2-Aug-2010 07:09

nate:
cafeg: go somewhere else then, there are plenty of other ISP's out there.
Telecom has stated many times unlimited/bigtime is finished so just forget about it and move somewhere else if you are unhappy and get on with life..

If only freitasm would allow me to copy your post and put it big and bold across the Telecom forums page...

Bad nate! Bad! We're going to grumble about this for years to come. until Go Large 3 comes otu at the very earliest lol.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

beachmark

16 posts

Geek

#370018 19-Aug-2010 21:29

doozy:
nate:
lanks: Sorry disregard this post. Someone in the house got conned in to swapping the plan.

In the letter I received from Telecom about BigTime's demise it mentioned that if I didn't respond, I would be swapped to Pro automatically.

Just a heads up from anyone else who finds themselves on this plan unawares.

I must admit I was away when the letters were drafted and sent but thought this sounded a little odd so I had a look through the various copies and can't see one that says anyone would be automatically moved to Pro, there are several versions that recommend Pro but every single version I've seen goes on to say that you would be automatically moved to Adventure if no action is taken (have confirmed this, no letter sent says anyone will be moved to Pro, all auto-migration will be to Adventure). If you have a letter that states you will be moved to Pro and not Adventure I'd be very interested in seeing it!

At Telecom they have forgotten to treat the customer with respect. I am a user since the day they offered roadbed and now I am treated like dirt. What customer service or care is that?

To top it all they even 'lost' all data of my call with a CSR and now I am even more short changed. What a pity I no longer live oversees where I have a choice of providers that are not linked with each other through Telecom's Southern pipeline.

I would challenge someone with authority within Telecom to prove to me that Telecom cannot monitor usage of clients and why they need to make these silly prices for so little.

nate

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#370355 20-Aug-2010 15:27

beachmark: At Telecom they have forgotten to treat the customer with respect. I am a user since the day they offered roadbed and now I am treated like dirt. What customer service or care is that?

No-one is holding you to ransom to stay with Telecom. If you feel they are giving you poor service, swap to another provider who you feel will treat you better.

nzpat

167 posts

Master Geek

#370357 20-Aug-2010 15:35

meh just sticking with the 40gbs now.

beachmark

16 posts

Geek

#370414 20-Aug-2010 18:13

nate:
beachmark: At Telecom they have forgotten to treat the customer with respect. I am a user since the day they offered roadbed and now I am treated like dirt. What customer service or care is that?

No-one is holding you to ransom to stay with Telecom.? If you feel they are giving you poor service, swap to another provider who you feel will treat you better.

@ante

All providers go through Telecom so as long as Pacific Fibre is still on paper only one has little to no choice.

In Europe Telecom would have been forced to close shop the way they are operating.

Ragnor

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#370481 20-Aug-2010 20:25

beachmark:

All providers go through Telecom so as long as Pacific Fibre is still on paper only one has little to no choice.

In Europe Telecom would have been forced to close shop the way they are operating.

Blame Telecom is getting old.

Why haven't other ISP's built more competing infrastructure?

Mooseboy

124 posts

Master Geek

#370489 20-Aug-2010 20:52

Ragnor:
beachmark:

All providers go through Telecom so as long as Pacific Fibre is still on paper only one has little to no choice.

In Europe Telecom would have been forced to close shop the way they are operating.

Blame Telecom is getting old.

Why haven't other ISP's built more competing infrastructure?

Dollar bills yall.

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