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kiwiandy:
Ok thanks for that clarification, so how can I check what firmware version its running?
kiwiandy:
Just received and installed my smartmesh today.
However when I try to login to the web interface using the admin/admin passwords as shown in the manual i get:
Your Username or Password may have error. Please check it
? any pointers please?
Strange. I can log in to my Mesh unit via it's IP address using username = admin, password = admin. And it's running with the Smart Modem.
I can see that it has replicated my Smart Modem's wifi settings.
grolschie:
kiwiandy:
Just received and installed my smartmesh today.
However when I try to login to the web interface using the admin/admin passwords as shown in the manual i get:
Your Username or Password may have error. Please check it
? any pointers please?
Strange. I can log in to my Mesh unit via it's IP address using username = admin, password = admin. And it's running with the Smart Modem.
I can see that it has replicated my Smart Modem's wifi settings.
Well my situation appears to have got worse... after initial installation when the Smart mesh appeared to be working.... I now find that it is stopping my Smart router from working... and no internet connection.
Turn the smart mesh off and my internet returns... turn smart mesh on.. and internet drops, and router appears to stop routing...??
kiwiandy:
I have reset the Smart mesh and left it running for awhile. WiFi seems to be working good to begin with and then after about 2 hours it seems that some devices are loosing internet connection and Smart mesh led turns red.
Under "Access Points" in the Smart Modem, what do "Connection Status:" and "Connection Type:" for the Mesh unit say?
If not using Ethernet backhaul, maybe the WiFi signal between the Mesh and the Smart Modem is weak or perhaps there's a bunch of other people's WiFi networks in your area using the same frequencies?
grolschie:
kiwiandy:
I have reset the Smart mesh and left it running for awhile. WiFi seems to be working good to begin with and then after about 2 hours it seems that some devices are loosing internet connection and Smart mesh led turns red.
Under "Access Points" in the Smart Modem, what do "Connection Status:" and "Connection Type:" for the Mesh unit say?
If not using Ethernet backhaul, maybe the WiFi signal between the Mesh and the Smart Modem is weak or perhaps there's a bunch of other people's WiFi networks in your area using the same frequencies?
Yep - as I said above I've got mine working ok with wifi backhaul, but it took a bit of fiddling to get the distances correct and a solid connection , but the fact that you are getting a good connection initially and then losing it completely (to red) indicates either some interference issues or possibly a problem with the Mesh?
I'm by no means an expert, I'm sure one of the peeps here will be able to talk you through a solution - but the more info you can give them around the set-up , distances , physical space etc will help. I also used a analyser app (on my phone) to help , which may highlight any nearby channel interference as well as signal strengths.
grolschie:
kiwiandy:
I have reset the Smart mesh and left it running for awhile. WiFi seems to be working good to begin with and then after about 2 hours it seems that some devices are loosing internet connection and Smart mesh led turns red.
Under "Access Points" in the Smart Modem, what do "Connection Status:" and "Connection Type:" for the Mesh unit say?
If not using Ethernet backhaul, maybe the WiFi signal between the Mesh and the Smart Modem is weak or perhaps there's a bunch of other people's WiFi networks in your area using the same frequencies?
I stepped thru the setup again very carefully, and thought that this time it was all working good, however about 18 hours later I lost internet through the Smart Mesh AP. WiFi scanner showed the Smart Mesh AP was still sending out a good signal, but the smart modem could not see the smart mesh, even though the Smart Mesh still had the Blue LED lit up.
When I set it up the connection status page on the smart modem shows as "Good Connection" not excellent as per yours. I did notice that the connection between the smart modem and the mesh sometimes shows as 5G, and sometimes 2.4G, with signal strength at the smart mesh varying around -55dBm to - 60dBm.
the Smart modem is on the floor almost directly above the Smart Mesh, no more than 5 meters seperates the 2 modems, using a wifi connection between the units.
Using a Wifi scanner, shows no other nearby wifi aps on the same channel as either the smart modem or the Mesh on either 2.4 or 5G bands.
Im afraid that this Smart Mesh seems pretty Dumb!
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