Changes to Xtra email - YOUR ACTION NEEDED

Forums › Spark New Zealand (including Skinny and BigPipe) › Changes to Xtra email - YOUR ACTION NEEDED

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6 posts

Wannabe Geek

#1716272 7-Feb-2017 00:02

Hi folks sorry been away back in the uk so a little out of touch. one question when do they change from yahoo? is there a date ? trid to use windows mail and just get error messages

FineWine

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Nurse (R)

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#1716273 7-Feb-2017 00:21

PCH100:

Hi folks sorry been away back in the uk so a little out of touch. one question when do they change from yahoo? is there a date ? trid to use windows mail and just get error messages

Welcome home - I bet it's warmer here.

Read all of this topic plus read this topic Xtra mail blocking authenticated email addresses from sending via SMTP server? and I believe all your questions will be answered.

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

Foiler

220 posts

Master Geek
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#1716806 7-Feb-2017 21:13

Struggling with setting up Outlook for IMAP ..

.. the settings on this page don't work for IMAP .. only seems to work when the incoming server is set to imap.mail.yahoo.com
https://www.spark.co.nz/myspark/myemail/emailchanges/

And this page is wrong with the instruction for username to be WITHOUT the @xtra.co.nz
https://www.spark.co.nz/help/internet-email/manage-email/updating-your-outgoing-server-settings-to-send-xtra-co-nz/

yitz

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#1716827 7-Feb-2017 21:26

Foiler:
Struggling with setting up Outlook for IMAP ..

.. the settings on this page don't work for IMAP .. [...]

Are you using Windows XP or Outlook 2011 and earlier on a Mac?

These configurations do not support the required cipher strength required to connect to the services.

Foiler

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#1716873 7-Feb-2017 22:04

yes it was Windows XP and with Office 2007 or 2010 not sure which ..

yitz

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#1716892 7-Feb-2017 22:12

Spark's recommendation for Windows XP users was to use Thunderbird or upgrade to a later version of the Windows operating system.

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Oblivian

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#1717405 8-Feb-2017 21:29

I figured since I don't use flickr so much these days I had nothing to lose migrating it.

Sure enough, 1TB limit and lots of ads. With $5.99US/month if you don't want that for pro.

So to those asking, I can confirm. You do NOT retain the partner pro status

muttley68

63 posts

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#1718488 10-Feb-2017 21:34

I don't know what the Hell's going on. I've changed my account to the free one. My account shows I'm on the free account (1TB). I don't seem to get any ads, but that could just be my adblocker working.

Strangely, I have 860 photos, but it says I'm using 0.0% of 1TB.

Go figure?

I've backed up all the photos to Google Drive just in case everything goes South when Spark pull the plug on Yahoo...

lyonrouge

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#1728620 2-Mar-2017 07:59

Does anyone know if the migration been actioned or not? I thought it was going to be done in Feb but I just received a "From Yahoo!Xtra - Immediate Action Required" email.

1101

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#1728670 2-Mar-2017 08:51

lyonrouge:

Does anyone know if the migration been actioned or not? I thought it was going to be done in Feb but I just received a "From Yahoo!Xtra - Immediate Action Required" email.

check here to see if your email has been migrated
https://www.spark.co.nz/xtramail/checkmigration/

Its supposedly in progress. They cant migrate everyone at once I guess

tdgeek

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#1728706 2-Mar-2017 09:24

1101:

lyonrouge:

Does anyone know if the migration been actioned or not? I thought it was going to be done in Feb but I just received a "From Yahoo!Xtra - Immediate Action Required" email.

check here to see if your email has been migrated
https://www.spark.co.nz/xtramail/checkmigration/

Its supposedly in progress. They cant migrate everyone at once I guess

It started in Feb, and users will I think get an email a week before

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Arkwright

3 posts

Wannabe Geek

#1729032 2-Mar-2017 17:08

I figure mine has been moved, based on the 200 - odd duplicated emails I was swamped with yesterday.

mattwnz

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#1729062 2-Mar-2017 17:52

What happens with newer xtra accounts that were setup later last year. It doesn't appear they can be moved. Can the be setup on the new system ? How are they actually setting up new Xtra email accounts these days?

1101

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#1730680 6-Mar-2017 09:32

Arkwright:

I figure mine has been moved, based on the 200 - odd duplicated emails I was swamped with yesterday.

I had the same thing, a weeks worth of emails redownloaded
I can see this a issue for those with 5-10 years worth of emails they had stored on yahoos email server
:-)

yahoo pop3 timeouts are now a thing of the past .

TLD

908 posts

Ultimate Geek
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#1730959 6-Mar-2017 14:38

Arkwright:

I figure mine has been moved, based on the 200 - odd duplicated emails I was swamped with yesterday.

Yes. Nice one Spark. I now have triple copies of emails going back two weeks. I'm guessing (hoping) this will sort itself out in the near future.

Trevor Dennis
Rapaura (near Blenheim)

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