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fool
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  #1646155 5-Oct-2016 21:04
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lagbort
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  #1646326 6-Oct-2016 07:58
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How long should the outage for the plan change be? Today is my switch over day and so far have had no internet for over an hour. Have restarted the router but possibly need to restart the ont as well?

Shindig
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  #1646330 6-Oct-2016 08:07
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lagbort: How long should the outage for the plan change be? Today is my switch over day and so far have had no internet for over an hour. Have restarted the router but possibly need to restart the ont as well?

 

 

 

SHould be no longer than a minute or two. Id get a call logged with support.





The little things make the biggest difference.




lagbort
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  #1646389 6-Oct-2016 09:28
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Just been informed by BigPipe that due to an unspecified delay, we may be without internet until 7pm... Glad I'm at work today but the people at home are going to be annoyed :p


Rudster
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  #1646418 6-Oct-2016 10:23

lagbort:

 

Just been informed by BigPipe that due to an unspecified delay, we may be without internet until 7pm... Glad I'm at work today but the people at home are going to be annoyed :p

 

 

 

 

Weird, Mine switched over late at night though I notice no disconnect and the router notes no disconnect. Just one moment I suddenly had gigabit


lagbort
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  #1646471 6-Oct-2016 11:12
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Just got connection back:

 

 

Will have to fiddle with my network configuration this afternoon to see if I can bump that DL up a bit, but even if not still very happy with the upgrade.


 
 
 
 

Shop now for Dyson appliances (affiliate link).
Detruire
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  #1646473 6-Oct-2016 11:13
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What routers are people using with this plan?

I've seen suggestions of a few different models (such as the edgerouter lite), but haven't noticed any mention of speeds from people actually using them on gigabit plans.




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dan

dan
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  #1646658 6-Oct-2016 14:17
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5 minute outage while it was been changed over.

 

Best i can get so far out of my Fritz 7490, will check later if i can get some more out of that upload.


lagbort
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  #1646677 6-Oct-2016 14:39
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Running a Netgear R7000,

 

Have been following recommendations online but just cant quite break into the 600Mbps range or higher.

 

Unsure if that is expected around my address or if I actually do have a configuration issue or even if I should replace the router.


BlackHand
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  #1646692 6-Oct-2016 15:01
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Detruire: What routers are people using with this plan?

I've seen suggestions of a few different models (such as the edgerouter lite), but haven't noticed any mention of speeds from people actually using them on gigabit plans.

 

 

 

Running an Asus RT-AC88U


dan

dan
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  #1646701 6-Oct-2016 15:12
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lagbort:

 

 

 

Unsure if that is expected around my address or if I actually do have a configuration issue or even if I should replace the router.

 

 

you could  plug a PC/laptop  (something with decent specs) into the ONT, create a PPPoE connection, do a speedtest see if you get better speed than your router, then you would have a good starting place...

 

 


 
 
 

Shop on-line at New World now for your groceries (affiliate link).
lagbort
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  #1646702 6-Oct-2016 15:13
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dan:

 

lagbort:

 

 

 

Unsure if that is expected around my address or if I actually do have a configuration issue or even if I should replace the router.

 

 

you could  plug a PC/laptop  (something with decent specs) into the ONT, create a PPPoE connection, do a speedtest see if you get better speed than your router, then you would have a good starting place...

 

 

 

 

 

 

That is the plan for this evening, still at work at the moment just fiddling with settings and speedtests over teamviewer :p


JoshBigpipe
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BigPipe

  #1646712 6-Oct-2016 15:18
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BlackHand:

 

Detruire: What routers are people using with this plan?

I've seen suggestions of a few different models (such as the edgerouter lite), but haven't noticed any mention of speeds from people actually using them on gigabit plans.

 

 

 

Running an Asus RT-AC88U

 

 

I've set up a different thread specifically for this - reckon we could have people post the gear they're on and their speedtest results? For bonus points, add whether you're on Chorus or a different LFC (like Enable or UFF). 

 

 





www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


jandal160165
174 posts

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  #1646861 6-Oct-2016 18:44
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Hi,

 

  Is there any info about when the other regions may get GB upgrade?  My ISP said that:

 

 

 

"We are working on it but we don't have a time frame."

 

 

 

I am in Nelson.  

 

Thanks

 

 





Pedro
Huawei P20, H96Max, Smart Modem 3, HiFiberry, Pi3b+, 


Flickky
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  #1646919 6-Oct-2016 20:35
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jandal160165:

 

Hi,

 

  Is there any info about when the other regions may get GB upgrade?  My ISP said that:

 

 

 

"We are working on it but we don't have a time frame."

 

 

 

I am in Nelson.  

 

Thanks

 

 

 



All regions where we offer UFB have been upgraded (or will be over the coming days).


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