New Spark broadband offerings

Forums › Spark New Zealand (including Skinny and BigPipe) › New Spark broadband offerings

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Smpl Mnmlst
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#2795049 14-Oct-2021 11:22

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

Sometimes I just sit and think. Other times I just sit.

wratterus

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#2795054 14-Oct-2021 11:24

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

Start a new thread. This will almost certainly be an issue with your equipment or testing methodology.

FineWine

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Nurse (R)

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#2795055 14-Oct-2021 11:26

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

eracode

Smpl Mnmlst
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#2795057 14-Oct-2021 11:29

wratterus:

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

Start a new thread. This will almost certainly be an issue with your equipment or testing methodology.

Quite happy to start a new thread but not sure that's necessary - surely my question is on topic here.

Sometimes I just sit and think. Other times I just sit.

lxsw20

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#2795068 14-Oct-2021 11:42

As someone above has posted, they are getting full speed. So yeap def best to do a new thread.

eracode

Smpl Mnmlst
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#2795083 14-Oct-2021 12:02

lxsw20:

As someone above has posted, they are getting full speed. So yeap def best to do a new thread.

Fair enough. I've now raised it with Spark so I think I'll wait and see what transpires before launching further into print.

Sometimes I just sit and think. Other times I just sit.

Dyson

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Spyware

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#2795085 14-Oct-2021 12:05

eracode:

Fair enough. I've now raised it with Spark so I think I'll wait and see what transpires before launching further into print.

Nothing will transpire as fault is with your equipment or testing methodology. Your wifi is super anyway so no fault found there, what do you expect??

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

EviLClouD

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#2795145 14-Oct-2021 13:09

Silly question sorry. Just changed to Fibre max from Fibre 100.

My desktop has the following wifi card.

AzureWave Wi-Fi AW-CB304NF (Realtek® RTL8821CE)

WIFI 802.11a/b/g/n/ac, supporting 2.4/5 GHz Dual-Band
BLUETOOTH 4.2
Support for 11ac wireless standard and up to 433 Mbps data rate
* Actual data rate may vary depending on environment and equipment.

I'm assuming i'll need a new wifi card to make use of the new speeds?

Based on that, i've got a couple of questions.

Do i get a usb wifi adapter, pcie wifi adapter or a router? Is there a difference and which is better?
Alot of them say (5GHz: 867Mbps) - is that ok or do i need one that supports higher Mbps?
I'll be using a HG659b - i assume this will be fine for fibre max?

Thanks in advance

halper86

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#2795154 14-Oct-2021 13:23

EviLClouD:

Silly question sorry. Just changed to Fibre max from Fibre 100.

My desktop has the following wifi card.

AzureWave Wi-Fi AW-CB304NF (Realtek® RTL8821CE)

WIFI 802.11a/b/g/n/ac, supporting 2.4/5 GHz Dual-Band
BLUETOOTH 4.2
Support for 11ac wireless standard and up to 433 Mbps data rate
* Actual data rate may vary depending on environment and equipment.

I'm assuming i'll need a new wifi card to make use of the new speeds?

Based on that, i've got a couple of questions.

Do i get a usb wifi adapter, pcie wifi adapter or a router? Is there a difference and which is better?
Alot of them say (5GHz: 867Mbps) - is that ok or do i need one that supports higher Mbps?
I'll be using a HG659b - i assume this will be fine for fibre max?

Thanks in advance

Don't use wifi. Use ethernet assuming your PC has a 1GB network card.

UncleArk

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#2795250 14-Oct-2021 14:26

eracode:
Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

I'm in Ilam, Christchurch and my plan kicked in today. After a reboot of everything I now get 885.42 down and 523.41 up

Linux

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#2795255 14-Oct-2021 14:33

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

@eracode It is not ' promised ' it is consumer grade internet unless you pay for a connection with a SLA on speed then best effort

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

BuzzLightyear

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#2795354 14-Oct-2021 16:04

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

Getting 930 / 519 on new plan

FineWine

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Nurse (R)

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#2795417 14-Oct-2021 17:21

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

could be teaching grandma how to suck eggs here but :

yes reboot everything. Turn everything off then turn modem/router (smart modem) on first till all green then turn everything else on

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

MrSteel

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#2795461 14-Oct-2021 18:26

Jiriteach:

semigeek:

What kind of router can you get off them? Currently with 2degrees and have a Fritzbox, would that need returned to 2degrees if I went to Spark, as I am very interested in the Max Fibre plan.

They are now shipping the Spark Smart Modem 2 - https://www.spark.co.nz/shop/internet/spark-smart-modem/
Really nice devices. I use it for backup wireless so not my primary but lots of options and decent spec. Its a little big though!

I'm about to do the switch online from Unplan Fibre to Max Fibre, and I'm bundling a modem with it. Can anyone confirm what the model name/no. is for the new Smart Modem 2? The orignal Smart Modem is known as V9517.

Reason I'm asking is that the order summary page says that Spark will be shipping me a V9517 - White v2 modem, so I take it that's the SM2?

catspyjamas

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#2795477 14-Oct-2021 18:42

I'm about to do the switch online from Unplan Fibre to Max Fibre, and I'm bundling a modem with it. Can anyone confirm what the model name/no. is for the new Smart Modem 2? The orignal Smart Modem is known as V9517.

Reason I'm asking is that the order summary page says that Spark will be shipping me a V9517 - White v2 modem, so I take it that's the SM2?

Seems the Smart Modem 2 is only shipping for wireless 4G customers at this stage as per here: https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=289942&page_no=3#2793349

Unless something has changed since then...

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