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Aucklandjafa
536 posts

Ultimate Geek
+1 received by user: 258


  #3482616 20-Apr-2026 18:58
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boosacnoodle:

 

Last thing to check is Settings > Mobile > Satellite and see if that is enabled or not. If it is, log a fault with Spark.

 

 

Yep, can confirm it's on. Weirdly, it's greyed out on the on position - no option to turn off.

 




andyb
244 posts

Master Geek
+1 received by user: 89

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Spark NZ

  #3482630 20-Apr-2026 20:17
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Aucklandjafa:

 

Yep, can confirm it's on. Weirdly, it's greyed out on the on position - no option to turn off

 

 

comparing the above to mine, the difference is the location services blurb. Are they enabled?





andyb


Aucklandjafa
536 posts

Ultimate Geek
+1 received by user: 258


  #3482634 20-Apr-2026 20:38
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Huh, sure enough it’s no longer greyed out. Will check it out next time!




andyb
244 posts

Master Geek
+1 received by user: 89

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Spark NZ

  #3482638 20-Apr-2026 21:14
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Aucklandjafa:

 

Huh, sure enough it’s no longer greyed out. Will check it out next time!

 

 

happy days! 





andyb


boosacnoodle
1297 posts

Uber Geek
+1 received by user: 879


  #3482639 20-Apr-2026 21:23
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That's so strange! Searching on Google for "To use your service provider's satellite network, turn on Location Services." returns no results. You are lucky customer #1 !


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