New Spark broadband offerings

Forums › Spark New Zealand (including Skinny and BigPipe) › New Spark broadband offerings

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39 posts

Geek
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#2795495 14-Oct-2021 19:12

catspyjamas:

Seems the Smart Modem 2 is only shipping for wireless 4G customers at this stage as per here: https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=289942&page_no=3#2793349

Unless something has changed since then...

Nothing changed, the V9517 is the SM not the SM2
CBR is probably trustworthy

My views aren't that of my employers and all the usual.

I know that I know nothing, so really, I know everything?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

catspyjamas

197 posts

Master Geek
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#2795524 14-Oct-2021 19:56

Yep, hence why I linked MrSteel to his comment. :)

MrSteel

19 posts

Geek
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#2795561 14-Oct-2021 20:33

Thank you guys for pointing that out. Completely missed CBR's post earlier about which modem you get. I'll just stick to my trusty old HG659b for now. 😀

jat80

245 posts

Master Geek
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#2795780 15-Oct-2021 09:39

I’m with bigpipe gigabit plan and looking to change. I currently get 940/510 and have a static IP.

Would I notice anything different other than not having a static IP anymore switching to them. Just wondering if there is anything I should be aware of.

Using my own router - ASUS RT-AC68U

MaxineN

Max
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#2795795 15-Oct-2021 09:53

jat80:

I’m with bigpipe gigabit plan and looking to change. I currently get 940/510 and have a static IP.

Would I notice anything different other than not having a static IP anymore switching to them. Just wondering if there is anything I should be aware of.

Using my own router - ASUS RT-AC68U

The only difference should be is that CG-NAT wouldn't be a thing anymore(does bigpipe even do cg-nat anymore?) and you probably wouldn't need a static IP anyway(as long as you don't restart your hardware, the IP sticks mostly).

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Reanalyse

398 posts

Ultimate Geek
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#2795982 15-Oct-2021 16:45

eracode:

Are people here who have Max Fibre seeing the full promised 850/500? I'm not, even with a brand new Spark Smart Modem I bought yesterday.

I'm getting around 270/400 on Ethernet and 500/400 on WiFi.

Make sure you have nothing between the router and the PC you are using for speedtest.

On one PC direct to the router showing full 900/500. But on other PC via old type switch only 100/100

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dfnt

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#2796018 15-Oct-2021 18:33

dfnt:

Anyone that's done the transfer have a static IP with Spark?

Did the static IP get retained all good?

To answer my own question, it got retained

Shindig

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#2796077 16-Oct-2021 07:17

dfnt:

dfnt:

Anyone that's done the transfer have a static IP with Spark?

Did the static IP get retained all good?

To answer my own question, it got retained

What transfer?

I asked if I could shift static IP from BigPipe to spark. Live chat said no and a static ip would cost me $15 a month.

The little things make the biggest difference.

Monza

299 posts

Ultimate Geek
+1 received by user: 30

#2796081 16-Oct-2021 07:46

Placed order moving from Unplan 100 to Fibre Max on the 14th, 2 days later still stuck on fibre tech needs to come to your home...

I've seen a few LinkedIn posts from Spark recently talking about provisioning automation deployments, looks like they have a few bugs to sort out still....

Talkiet

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#2796181 16-Oct-2021 11:19

Shindig:

What transfer?

I asked if I could shift static IP from BigPipe to spark. Live chat said no and a static ip would cost me $15 a month.

I can see how it might temporarily happen. Do _NOT_ however, rely on a BP static being retained, even temporarily.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

dfnt

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#2796190 16-Oct-2021 11:50

Shindig:

What transfer?

I asked if I could shift static IP from BigPipe to spark. Live chat said no and a static ip would cost me $15 a month.

As an existing Spark customer on unplan that has a static IP

There was no mention of the static IP during the transfer process, so I was wondering if it would drop off or if it would transfer over with the new plan (the latter occured)

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EviLClouD

305 posts

Ultimate Geek
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#2796910 18-Oct-2021 09:32

My plan change to Fibre Max was completed this morning but my download speeds appear to max out around 300-320Mbps.

This is being tested over wifi standing next to the router (HG659b) using 5Ghz on my iphone 11 pro and macbook pro.

I understand i wont get full speeds over wifi, but would have thought i'd get closer to 800Mbps?

Is there a setting i need to change for the new speeds? I've restarted both the ONT and router.

Thanks

EDIT - just tested over ethernet on my macbook pro and still getting max speeds of ~320Mbps

eracode

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#2796916 18-Oct-2021 09:43

EviLClouD:

My plan change to Fibre Max was completed this morning but my download speeds appear to max out around 300-320Mbps.

This is being tested over wifi standing next to the router (HG659b) using 5Ghz on my iphone 11 pro and macbook pro.

I understand i wont get full speeds over wifi, but would have thought i'd get closer to 800Mbps?

Is there a setting i need to change for the new speeds? I've restarted both the ONT and router.

Thanks

EDIT - just tested over ethernet on my macbook pro and still getting max speeds of ~320Mbps

Exactly my experience as reported above - but I got shouted down here. Same gear as you and similar speeds. I had an HG659g then went out and bought a new Spark Smart Modem. Made no difference - even on Ethernet.

Sometimes I just sit and think. Other times I just sit.

Talkiet

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#2796918 18-Oct-2021 09:43

It will be something in your local network, or in the speedtest server you are testing to. We're extremely confident in the network performance.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

EviLClouD

305 posts

Ultimate Geek
+1 received by user: 65

#2796925 18-Oct-2021 09:55

Talkiet:
It will be something in your local network, or in the speedtest server you are testing to. We're extremely confident in the network performance.

Cheers - N

I just ran the Spark check home network via the Spark App.
Is that speed result through speedtest?
It gave me the same result.

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