
I immediately suggested they change; they of course have seen the Telstra offerings with I must admit look quite good. Long term though I think they'll probably be better off either Telecom or Vodafone - I've heard a few stories about Telstra helpdesk and long prcessing times getting people connected; but the discounts of that first year with Telstra are hard to ignore!!
Is Telecom currently offering anything that might sway them to look at it over telstra? For example is the free Tivo offer still around? Anybody have any thoughts or experiences lately or even alternate suggestions? :)