Finding if you are on a conklin etc - and resolution timeframe?

Forums › Spark New Zealand (including Skinny and BigPipe) › Finding if you are on a conklin etc - and resolution timeframe?

richms

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#100635 15-Apr-2012 14:50

Friend out west auckland has basically unusable broadband - talking 40kB/sec downloads on drivers etc.

Anyway, stats look tollerable, 6.somthing meg down, 670 or so up, 20 dB downstream attenuation and 10dB upstream.

Ive offered to put a splitter in to replace the plugin ones, but I have a feeling that they are on a conklin out there.

Its cochran road, which shows as just outside the ADSL2+ cabinet range, and nothing showing on year one or 2 of the UFB stuff so just wondering if there is going to be anything done to fix it out there or not.

Richard rich.ms

sbiddle

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#609608 15-Apr-2012 15:30

What about RBI cabinets? There are hundreds of them going in over the next few years.

richms

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#609612 15-Apr-2012 15:33

Where do they show on the chorus site?

Richard rich.ms

coffeebaron

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#609661 15-Apr-2012 18:36

Put the exact address into http://www.chorus.co.nz/sat and advise whether it comes of Glen Eden or Titirangi exchange. Street seems to split between these two. Either way, there are no RBI cabinets in the five year plan for this area. There are some ADSL2+ cabinets that stop short, so again not looking good. I'm not sure whether it would be possible to extend the reach of these existing cabinets, as it seems a shame to have missed a such a small cluster of houses out.

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richms

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#609662 15-Apr-2012 18:42

Comes up as glen eden, but the orange line cuts across the property.

Ah well. Its also in the area where there is no 2 degrees and vodafone wont let you roam either and the XT signal is virtually non existant.

Richard rich.ms

plambrechtsen

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#609669 15-Apr-2012 19:01

This is really Chorus related so shouldn't be in the Telecom forum (ahem where's a good Mod when you need one to move it into the Broadband thread :))..

Some good Chorus Links.

http://www.chorus.co.nz/sat
Lets you look up based on your address to see what your coverage is

http://www.chorus.co.nz/network-build-update
Is all the raw data from Chorus about their UFB / RBI build information.

http://www.chorus.co.nz/rural-broadband-initiative
Has specific information on RBI and have taken this Chorus XLS Five year cabinet deployment plan (XLS, 417kB)

And turned it into this:

http://www.telco2.co.nz/rbicabinets.html

Ohh I now see that Chorus have updated their site to have Shape Files for all 5 years. So I will look to get them converted into Fusion Tables shortly.

nigelj

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#609671 15-Apr-2012 19:11

plambrechtsen: http://www.chorus.co.nz/rural-broadband-initiative
Has specific information on RBI and have taken this Chorus XLS Five year cabinet deployment plan (XLS, 417kB)

And turned it into this:

http://www.telco2.co.nz/rbicabinets.html

Ohh I now see that Chorus have updated their site to have Shape Files for all 5 years. So I will look to get them converted into Fusion Tables shortly.

Hadn't seen this second link before, a while back I did manual Coords->KML for the Waimauku exchange, but this highlights some of the silliness (all/most of Kumeu/Helensville etc get upgraded in years 1/2, where as Waimauku left until 3/4with pretty decent lines per cabinet (~100+). Surely it's easier to hit a particular area in one go and be done with it?

richms

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#609680 15-Apr-2012 19:19

Ok, so if he calls telecom and complains about the ridiculously bad speeds that he gets, what are they likly to say about it? its clearly not acceptable when it takes 20 mins to buffer a 3 min youtube. Are they able to adjust those roll outs based on customer demand at all? because if he is to work from home its going to be hell.

Richard rich.ms

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plambrechtsen

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#609684 15-Apr-2012 19:27

nigelj:
plambrechtsen: http://www.chorus.co.nz/rural-broadband-initiative
Has specific information on RBI and have taken this Chorus XLS Five year cabinet deployment plan (XLS, 417kB)

And turned it into this:

http://www.telco2.co.nz/rbicabinets.html

Ohh I now see that Chorus have updated their site to have Shape Files for all 5 years. So I will look to get them converted into Fusion Tables shortly.

Hadn't seen this second link before, a while back I did manual Coords->KML for the Waimauku exchange, but this highlights some of the silliness (all/most of Kumeu/Helensville etc get upgraded in years 1/2, where as Waimauku left until 3/4with pretty decent lines per cabinet (~100+). Surely it's easier to hit a particular area in one go and be done with it?

I can't speak officially on behalf of Chorus as they are a separate company but the technical guys I have dealt with personally and have asked questions to in the past do a **WHOLE LOT** of work when it comes to network planning that shouldn't be underestimated.

You have to take into account things like council restrictions, resource consents and if other parties are going to be digging up the road they need to fit in around them. There is also the resourcing of the crew to go and do the actual dig up the street and do the work, let alone the cost of the gear that goes into the cabinet. It is a non trivial amount of research and planning activity that go into putting in a cabinet.

So I could personally say (not any official line of Telecom or Chorus) with confidence that it was carefully considered all the Cabinet build and the timings associated with it.

johnr

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#609691 15-Apr-2012 19:47

richms: Ok, so if he calls telecom and complains about the ridiculously bad speeds that he gets, what are they likly to say about it? its clearly not acceptable when it takes 20 mins to buffer a 3 min youtube. Are they able to adjust those roll outs based on customer demand at all? because if he is to work from home its going to be hell.

Clearly then the person does NOT make plans to work from home! This is not rocket science

John

coffeebaron

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#611453 18-Apr-2012 20:43

Did a drive by this area today. Your friend is a bit under 4km from cabinet GLE/AM, or probably a little further from GLE/AG.
What are the line stats? Is it showing ADSL2+ connection? I did not spot a Conklin in the area, but it looks like there may be one up on Scenic drive near North Way; so possibly a tie line down though the bush to service this area.
If stats say ADSL2+ though, then I'd assume cabinet GLE/AM. Sync speeds tend to indicate this would be about right if he is connected to GLE/AM.

As for other options, mobile coverage is a bit shot, but worth doing a signal test for a solution here.

Feel free to pass on my details if your friend would like some further troubleshooting done.

Cheers
Fraser

Rural IT and Broadband support.

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