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holomatrix

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#101099 24-Apr-2012 15:34
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I check the Telecom Broadband meter on a regular basis (usually once a day) and I check and note the figures. I also run rrdtool on one of my machines so that I can check telecom's numbers against what my cisco router says...

Three days ago the meter was 'unavailable' - I assume they were playing with their system?

Two days ago I had used just shy of 25Gb

Yesterday it said 28.6gb - this gelled with the modem, which at the same time reported 28.2gb. I was unconcerned with the minor difference.

Today I log in to telecom and the number has jumped up to 35gb. I look at downloads for yesterday and it says we used 1.7Gb... so i'm thinking 28.6gb + 1.7gb = 35gb?... not likely

I looked through the figures from yesterdays check, and then compared them against what the usage meter says for today.

Strange, all of the UPLOAD numbers are identical... but some of the download numbers are waaaay different

Take the 15th of April - 2 weeks ago... yesterday the Telecom usage meter said 5.2gb. It has said that since the 16th. Today that number has jumped to 7.8gb.

The 16th shows a similar discrepancy - since the 17th it has said 5.1gb and now says 6.7gb, 

This morning (around 8:10am) the usage meter had said 4.3gb was downloaded on the 23rd... now at 3pm it says 5.2gb.

The service has been in place for almost a year and most months the amount my modem reports via rrdtool is within 1gb of the telecom usage meter (thats 1gb over 60-80gb of usage... so within say 1.5% of agreement, not a big statistical difference) but whatever has happened this month/ today with their usage tool has already put the difference between the two into double digits... 

WTF???


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lxsa
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  #614514 24-Apr-2012 19:19
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Best option is log a case with Telecom.



xpd

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  #614516 24-Apr-2012 19:26
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Running any servers ? Ports locked down on the router ? P'ed off anyone with bandwidth to spare and theyre attacking you ?




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holomatrix

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  #614532 24-Apr-2012 20:17
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xpd: Running any servers ? Ports locked down on the router ? P'ed off anyone with bandwidth to spare and theyre attacking you ?



You must have missed the part about where the download numbers changed from almost 2 weeks ago - but they changed today???... given that  the numbers were 'right' for two weeks and then suddenly they all changed to bigger numbers, thats not a hacker, thats a problem with the numbers (either the first set were wrong or according to my rrdtool its more likely the update today is wrong)

Not even a really clever hacker can download something today but make it appear as if it was downloaded on the 15th and 16th? (unless he hacked telecom, not me.)



lxsa
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  #614931 25-Apr-2012 14:31
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Email/or post your phone number and I can assist.

qwerty7
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#615351 26-Apr-2012 12:03
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double your data, i knew there would be a catch lol

akia
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  #615471 26-Apr-2012 14:42
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Can someone DM me your numbers so that I can pass this onto the team to look into?

 
 
 
 

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holomatrix

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  #615484 26-Apr-2012 15:35
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qwerty7: double your data, i knew there would be a catch lol



LOL

Double your data and suddenly every byte counts as two... or three... or maybe each bit becomes a whole byte???

I've spent enough time working on networks and firewalls to know that for some often unexplained reason every so often machine A and machine B get each other in a twist and all of a sudden something that normally works like a well oiled Holden V8 suddenly (and sometimes only for a few instances) sputters like a fuel-starved honda odyssey.



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