billing period has ended...but it has started a new month on 60GB.
have I misunderstood something?
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Lykho: billing period has ended...but it has started a new month on 60GB.
have I misunderstood something?
ferg_nz: It is when your billing cycle rolls over in May that it will apply so you will have to wait until this time next month
Lykho: edit: I see that will only change on the 9th of May ... can someone confirm that on the 9th all customers will have their allowance doubled (in other words, I could use up my 60GB allowance by the 9th and not end up with speed capped 'til the end of the billing period?
Lykho:ferg_nz: It is when your billing cycle rolls over in May that it will apply so you will have to wait until this time next month
oh wow, it's like they want to piss people off.
rugrat: It doubles when your billing period starts in may.
So if your useage is 9th of the month to 8th next month it will double on the 9th.
If someone elses billing useage is 27th to 26th then they'll have to wait to 27th of may.
Everyone doesn't get double the data on same day.
Lykho: so...my billing period rolled over yesterday.
can anyone from Telecom tell me:
if on May 1st I change to the current 30GB plan and save $20, I'll get 60GB, right? but have to wait until about May 31th to change up to the then 120GB plan I will otherwise automatically be on on the 27th of May, right?
what would I be charged, though, for the 3-4 days I stayed on the old 60GB plan? (not sure how that works--do they just charge you the lesser amount since you're only going to be able to use the lesser amount of data in that month? as I recall, it sort of cuts off that billing period and starts a new one...so I'm guessing no.)
Lykho:
if on May 1st I change to the current 30GB plan and save $20, I'll get 60GB, right?
AndrewMac:
not sure about the first question, but as for the second you'll pay part-month charges for each plan, example: switching from a $100 plan to a $50 plan halfway through your billing month means you'll pay 50% x $100 and 50% x $50 = $75 I believe
AndrewMac:Lykho: so...my billing period rolled over yesterday.
can anyone from Telecom tell me:
if on May 1st I change to the current 30GB plan and save $20, I'll get 60GB, right? but have to wait until about May 31th to change up to the then 120GB plan I will otherwise automatically be on on the 27th of May, right?
what would I be charged, though, for the 3-4 days I stayed on the old 60GB plan? (not sure how that works--do they just charge you the lesser amount since you're only going to be able to use the lesser amount of data in that month? as I recall, it sort of cuts off that billing period and starts a new one...so I'm guessing no.)
not sure about the first question, but as for the second you'll pay part-month charges for each plan, example: switching from a $100 plan to a $50 plan halfway through your billing month means you'll pay 50% x $100 and 50% x $50 = $75 I believe
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