better account usage data for xt your telecom, what do you think?

Forums › Spark New Zealand (including Skinny and BigPipe) › better account usage data for xt your telecom, what do you think?

qwerty7

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#101984 13-May-2012 17:17

Unless i am missing something i would like to be able to access a list of all transactions for my mobile account with a $ amount next to it for the past month or so.. like you get for a home landline bill

having recent usage:
1 txt message 021 1111111
1 txt message 021 1111111
1 txt message 021 1111111
1 txt message 021 1111111
1 txt message 021 1111111

is useless... ?

snnet

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#624466 13-May-2012 17:28

qwerty7: Unless i am missing something i would like to be able to access a list of all transactions for my mobile account with a $ amount next to it for the past month or so.. like you get for a home landline bill

having recent usage:
1 txt message 021 1111111
1 txt message 021 1111111
1 txt message 021 1111111
1 txt message 021 1111111
1 txt message 021 1111111

is useless... ?

Forgive me but isnt this a contradiction?

they do usually list 'x text messages' with a total for all of them on a bill if you're postpaid, otherwise I doubt they will be changing their billing system

johnr

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#624467 13-May-2012 17:29

That is actually my friends mobile number

qwerty7

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#624536 13-May-2012 21:44

I mean for prepay, the account usage information you can see when you log into your telecom. Why can't you access more detailed account data online?

plambrechtsen

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#624586 13-May-2012 23:55

johnr: That is actually my friends mobile number

Classic :)

qwerty7: I mean for prepay, the account usage information you can see when you log into your
telecom. Why can't you access more detailed account data online?

Can you just login to YourTelecom and check your usage there? However that only applies to postpaid.

Plus the Broadband Usage Meter shows the last 12 transactions. Isn't that what you're looking for?

qwerty7

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#624654 14-May-2012 09:33

with postpaid you get i bill that looks like:
Call 0272222222 1.5 min $1.29
Call 0273333333 6 min $5.40
1 Text 02734444444 $0.20

how can i see similar data on my prepaid phone why can't i access it from your telecom

I can only see recent usage, which is useless as it normally just looks like the last 6 or so text messages sent which looks like the example i gave above for 021 1111111

Ragnor

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#624916 14-May-2012 15:06

You can't currently, seems Telecom and Vodafone have little interest in offering detailed breakdowns for prepaid accounts for pretty obvious reasons.

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qwerty7

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#624941 14-May-2012 15:52

How do i even know they are charging me is accurate???