Telecom Freedom and Call Diversion

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willnz

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#10249 12-Nov-2006 12:11

The Telecom website says that Freedom is "Not compatible with Call Diversion."

Does this mean that they won't allow you to get Freedom if you have call diversion on your line? Or simply that you can't divert incoming landline calls to your mobile for free?

If it's the latter, what happens if a Freedom mobile calls the landline, and the landline is set to divert to another local number? Will the call still be free?

Thanks in advance

johnr

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#52073 12-Nov-2006 12:20

freedom is for voice calls and you will be charged for diverts

cokemaster

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#52074 12-Nov-2006 12:22

I was under the understanding that freedom only covered direct dial calls (calls made by your phone) instead of diverted calls.

I've checked with *123 and they said calls would be billed normally...

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willnz

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#52075 12-Nov-2006 12:23

So if the landline is set to divert to a local number (free), and I call it from one of the freedom mobiles attached to that line, the mobile will be charged for a standard call? If so, how do you know if/when the call is being diverted (and you're being charged)... ?

cokemaster

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#52077 12-Nov-2006 12:36

Try calling 123/*123 and see what they say...

(I have an idea how it will be charged but am not 100% certain)

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willnz

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#52078 12-Nov-2006 12:46

Called them - and yep it's as I thought.

For example:

09 522 1234 has Freedom activated for 027 123 4567.
09 522 1234 is being diverted to 09 360 1234.
If 027 123 4567 called 09 522 1234, the call would go through free of charge to 09 360 1234.
If 09 522 1234 was being diverted to say, 04 123 4567, then the landline would be charged the standard national call rate.

Yay!