Telecom Email Send servers - possible fault?

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Email Send servers - possible fault?

TechSol

300 posts

Ultimate Geek
+1 received by user: 30

Technical Solutions Aust

#104882 22-Jun-2012 10:03

Anyone else having trouble this morning with send.xtra.co.nz?

I get roughly half way through a send and it resets the connection. Tried with two different PCs

kramgk

16 posts

Geek

#644595 22-Jun-2012 10:34

Yes. It doesn't work for me either.

richirvine

42 posts

Geek

Trusted

#644603 22-Jun-2012 10:52

Team, we're looking at this right now - webmail is unaffected: http://webmail.xtra.co.nz/. Sorry hey, we're working to get it back online as soon as we can, cheers.

@richirvine
@telecomnz

TechSol

300 posts

Ultimate Geek
+1 received by user: 30

Technical Solutions Aust

#644604 22-Jun-2012 10:53

Thanks Rich, appreciate the update

JBNZ

25 posts

Geek

#644620 22-Jun-2012 11:19

Is this still a problem? I was able to send emails earlier today (09:30 ish) but now I can't?

I get this message

Sending of message failed.
The message could not be sent because the connection to SMTP server send.xtra.co.nz timed out. Try again or contact your network administrator.

Anyone else still seeing this?

TechSol

300 posts

Ultimate Geek
+1 received by user: 30

Technical Solutions Aust

#644649 22-Jun-2012 11:45

don't want to speak too soon, but it seems to be working again

JBNZ

25 posts

Geek

#644655 22-Jun-2012 11:55

Snap, seems slow but working.

Would be nice to get some feedback from Rich? Hint, hint ;-)

Appreciate he may be busy though.

New World

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GEOMAX

450 posts

Ultimate Geek
+1 received by user: 11

#644684 22-Jun-2012 12:31

It may be a widespread problem. Both xtra and gmail on both 2 degrees and Telecom
mobiles this morning had stopped working. Both phones had the in boxes emptied in the phones. Makes me think they may have a virus ?