Problems removing my Telecom T stick without having to refresh and restore computer

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problemhelp

3 posts

Wannabe Geek

#107745 18-Aug-2012 17:41

a question.. i cannot take out my telecom t stick without having to refresh and restore computer to an earlier time, does anyone have a solution as i am finding this t stick to not be very portable, and even if bumped or if i turn computer off having the same issue.

After i have restored the computer I have to reinstall the t stick program. Thanks heaps :)

johnr

19282 posts

Uber Geek
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Inactive user

#674038 18-Aug-2012 17:49

Can you provide more detail please

Operating system on PC including service pack?

What Telecom stick and version of software is installed?

John

edit: Make and model of PC?

problemhelp

3 posts

Wannabe Geek

#674045 18-Aug-2012 17:59

Hi, is an HP Pavilion dv6 Notebook PC
running Windows 7

i have just been into programmes and it is in there 3 times as
Telecom NZ connect Me
Telecom NZ connect Me (Sierra Wireless)
Telecom connect me (ZTE)

The T stick is an MF190

I am not very computer savvy sorry, thanks heaps :)

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#674048 18-Aug-2012 18:15

Looks like you have a few drivers installed and software versions for different USB modems, I would start by removing the drivers / software that is no longer used,

You might need to remove the drivers in device manager

John

problemhelp

3 posts

Wannabe Geek

#674050 18-Aug-2012 18:30

hi thanks have had a look in device manager and there is listed

sierra wireless application interface 1 (com7)
sierra wireless application interface 2 (com9)
sierra wireless application interface 3 (com10)
sierra wireless diagonostics interface (com11)

if i delete them all how do i get to work again? sorry to be pain