Friends of ours in a new Suburb who have moved into a brand new house have been told by Telecom that the equipment in the area is too old to support broadband without a phoneline.

But the Orcon Genius site says that there is availability for the house number at that address.

What does this mean - are Telecom correct as they're using whatever is available to the rep on the phone or is the Orcon Genius checker valid if it says genius is available?