Hi.
Have a friend who is with Xtra and can't connect to the Internet. Talking him thru rebooting his ADSL router. All the lights are saying it's connected, but can't go anywhere. Tried to get into modem. but page won't open.
Then he tells me he got an Email from Telecom a few days ago telling him that unless he did something to the Xtra McAfee anti-virus, his internet would die. He thought it was spam. so deleted it. Question is, did anyone else get this email, and is it real? Can't seem to find anything on xtras site, but they are never keen on coming clean... Hoping to fix this over the phone for him, as he won't ring Xtra "after the last time".
Otherwise will have to wait until next time he is in town for me to look at it.

Thanks
Pete.