Telecom T stick/Dashboard and Win 8

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom T stick/Dashboard and Win 8

Graymond

145 posts

Master Geek

#111185 26-Oct-2012 17:29

I have successfully upgraded my Toshiba L650 to Win 8 Pro from Win 7 Pro with only one current problem,
my T stick and TNZ Connect Me Dashboard and or the Smiths Micro Dashboard.
The MF636 blue LED comes on, but both the dashboard programs say 'No Wireless Device'
Have tried all the usual call centers but they seem to think the stick is not compatible with Win 8, I hope this is not so.
Any help or information would be gratefully appreciated.
Thank goodness for free monthly 1gig of cellphone data and WiFi tethering..

johnr

19282 posts

Uber Geek
Inactive user

#707074 26-Oct-2012 17:45

You need to look at the packaging the device came in and this will list supported operating systems if you don't have that look at the Telecom NZ site I am sure this will list it

Graymond

145 posts

Master Geek

#707085 26-Oct-2012 18:05

After trolling the Telecom Mobile Broadband site and not finding a specific statement about the stick being Win 8 compatible I can only conclude that it is not, mind you it's a few years old, guess I'll have to get a new stick...bugger

johnr

19282 posts

Uber Geek
Inactive user

#707087 26-Oct-2012 18:06

Issue is not the stick but the software that runs the stick it will need new drivers

Graymond

145 posts

Master Geek

#707089 26-Oct-2012 18:13

Thanks, will search for new drivers..

johnr

19282 posts

Uber Geek
Inactive user

#707092 26-Oct-2012 18:18

You might be looking for something that does not exist yet

Graymond

145 posts

Master Geek

#707102 26-Oct-2012 18:22

so far you seem to correct..

johnr

19282 posts

Uber Geek
Inactive user

#707103 26-Oct-2012 18:25

They will come out in time

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michaelmurfy

meow
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#707105 26-Oct-2012 18:31

I have successfully run Connect ME on my Windows 8 x64 laptop, you can download the latest version from http://telecom.co.nz/connectme

I will post a guide when I get home tonight if you're still having problems with getting the whole thing to work of how to get it working, it /should/ be a matter of just installing the updated software then plugging in the stick but not all computers are made simple >.<

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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Graymond

145 posts

Master Geek

#707121 26-Oct-2012 19:02

Great news guys, all is well and my T stick is working well, thanks to the link to Telecom, I had that dashboard and used the check for update check but it found none.
Clear the old version via add/remove ran up new software without stick in, inserted stick and it all worked.
Now to find out where IE 10 is hidden, have had a few problems today with Firefox not wanting to fill forms, but that is another story, using Opera.

Once again thanks very much for your help...