no $20 1 gig data on older plans?

Forums › Spark New Zealand (including Skinny and BigPipe) › no $20 1 gig data on older plans?

samdouglas

202 posts

Master Geek

#111195 26-Oct-2012 21:09

I am on the $80 XT smartphone plan i got when i purchased my iphone 4S from Telecom a year or so ago.
So currently have 1 gig of data - have started commuting by train and use a heck of a lot more mobile data... looks like i will need closer to 2 gigs...

looking at the website i can get an extra 1 gig for $20... but in the fine print it says its only valid for the new open term plans??

Seems a bit odd they offer that for people on new open term plans but not the older plans that had a 24 month contract?

leaves a bit of a sour taste in the mouth, anyone else found a way round this?

Do vodafone still offer 3 gigs of data free for iphone plans? tempted to pay the break fee and transfer over just to enable me to use my device every day without getting charged a fortune for overage...

Cheers

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446 posts

Ultimate Geek

#707358 27-Oct-2012 10:18

Can't you just switch to one of the newer plans?

Doesn't seem odd to me that you can't add a new feature that was added to the new plans, to an old plan.

Depending on your break fee though, it could be worth payingout and going to the $59plan open plus $20 1gig. I looked at it and recall that being pretty generous.

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corksta

2389 posts

Uber Geek

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Subscriber

#707409 27-Oct-2012 12:13

In the first instance you should call/visit Telecom and explain your situation and see what they suggest.

tgclark

12 posts

Geek

#707415 27-Oct-2012 12:16

Have you thought of using a Pocket Wifi?
2D 12Gb for $99 good for up to 6 months and able to renew before 6 months if required.
Main Centre use only, but can use XT when not in 2D range then 2D when in range.
Works very well for me.

eXDee

4029 posts

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Trusted

#707447 27-Oct-2012 13:28

samdouglas: I am on the $80 XT smartphone plan i got when i purchased my iphone 4S from Telecom a year or so ago.
So currently have 1 gig of data - have started commuting by train and use a heck of a lot more mobile data... looks like i will need closer to 2 gigs...

looking at the website i can get an extra 1 gig for $20... but in the fine print it says its only valid for the new open term plans??

Seems a bit odd they offer that for people on new open term plans but not the older plans that had a 24 month contract?

leaves a bit of a sour taste in the mouth, anyone else found a way round this?

Do vodafone still offer 3 gigs of data free for iphone plans? tempted to pay the break fee and transfer over just to enable me to use my device every day without getting charged a fortune for overage...

Cheers

You can swap to an equivalent tiered plan within your contract period without a fee or renewing the contract. This effectively will mean a plan of the same price, so in your case the $89 plan which i believe is tier 9, though check that with telecom. This would allow you to buy the extra 1gb of data, but of course you are paying $29 more than your existing plan.

Not sure on specifics but there is a chance that there could be a penalty fee for changing down a tier which is less than the contract break fee.

Contact telecom for advice and further info.

Vodafone does not offer 3gb of data and hasn't for what i believe is around 2 years now. This promotion was to draw customers in with a temporary data offering which has now effectively become permanent, though could be changed at any time. You cannot sign up to these old plans.

samdouglas

202 posts

Master Geek

#708110 28-Oct-2012 20:45

just an update - called Telecom for options and was told that the only thing i could do would be to wait a few weeks until my contract only has one year left and the cancellation fee will then only be $280 - which i could pay and then just sign up for an equivalent open term plan and add the $20 for 1 gig option...

seems a bit daft as it basically just means - i will break my contract and then compare what i can get from voda or 2degrees... especially since i just wanted to pay Telecom more money...

TLDR: Telecom want me to pay $280 for the privilege of paying them $20 a month extra.

kyhwana2

2553 posts

Uber Geek

#708115 28-Oct-2012 20:57

samdouglas:

TLDR: Telecom want me to pay $280 for the privilege of paying them $20 a month extra.

Ayup, that's the way contracts work! Which is why I don't bother with 1-2 year contracts!

eXDee

4029 posts

Uber Geek

Trusted

#708141 28-Oct-2012 22:07

samdouglas: just an update - called Telecom for options and was told that the only thing i could do would be to wait a few weeks until my contract only has one year left and the cancellation fee will then only be $280 - which i could pay and then just sign up for an equivalent open term plan and add the $20 for 1 gig option...

seems a bit daft as it basically just means - i will break my contract and then compare what i can get from voda or 2degrees... especially since i just wanted to pay Telecom more money...

TLDR: Telecom want me to pay $280 for the privilege of paying them $20 a month extra.

Did you ask about simply transferring and the plan tiers?

I transferred the remainder of a 24 month contract which doesn't expire for another 6 months from the old $40 plan to the $39 plan. And then the user of the phone got a letter from telecom suggesting they do that 2 weeks later - im too quick

.
I had the guy on the phone, who was extremely helpful, repeatedly confirm to me there would be no charges at all and the contract would not be extended or renewed.

Telecom crew? Can you clarify?

samdouglas

202 posts

Master Geek

#708668 29-Oct-2012 20:19

actually am already on the newer $59 plan (thought it was $80) - its just not eligible for more data - only the open term plans.

AndrewMac

83 posts

Master Geek

#709150 30-Oct-2012 13:39

@eXDee: if you changed onto the $39 plan that has 150 minutes (ie the in-contract rather than open term plan), there wouldn't be an ETF charged and changing to that plan doesn't require signing a new contract, so you should be home free

samdouglas

202 posts

Master Geek

#710064 31-Oct-2012 20:54

wee update - purchased a 1 gig prepaid sim from 2 degrees today and used it on the trip home.
seems a fair bit slower than my iphone on XT and definitely not as good coverage on the train from Wellington to Kapiti... but will persevere for a month and then re-evaluate.

cheers folks.

AndrewMac

83 posts

Master Geek

#710537 1-Nov-2012 17:41

It seems you can now get the data boost on any of the current smartphone plans including your $59 one. People are listening to demand!

openmedia

3050 posts

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#710766 1-Nov-2012 23:26

No data boost on my smartphone plan. Is this restricted to only the new plans?

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

tdgeek

28622 posts

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Lifetime subscriber

#710776 2-Nov-2012 00:14

samdouglas: actually am already on the newer $59 plan (thought it was $80) - its just not eligible for more data - only the open term plans.

The $20 data boost is available on all new Smartphone plans, open or not. I believe you can change to any Smartphone plan (not open) after 12 months of the 24 has elapsed, tiers do not apply then. You are still on contract.

samdouglas

202 posts

Master Geek

#710787 2-Nov-2012 06:06

Can you provide a link to where it says that?
I called and was told only open term or the $159 smartphone plan:

From the website:

Available on:

Open Smartphone plans
Selected $159 Smartphone plan

http://www.telecom.co.nz/mobile/mobile/plansandpricing/paymonthly/

joff_nz

446 posts

Ultimate Geek

#710792 2-Nov-2012 06:33

I was talking to some reps in store. It changed as of yesterday they were reading from some sort of bulletin. Maybe the person you spoke to hadn't read their emails yet.

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