Any progress with ASB Netcode?

Forums › Spark New Zealand (including Skinny and BigPipe) › Any progress with ASB Netcode?

Laforet

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#111467 4-Nov-2012 14:25

In another 2 months I will be free from my current contract and I am very keen with port my number to skinny - I have been using a skinny SIM in my backup phone and it has never failed me. The only thing holding me back is the ASB netcode problem, I am aware that it has not been solved since the network was launched back in.....quite a long time. Any ETA on getting it sorted?

LivingSkinny

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Skinny

#716992 14-Nov-2012 12:10

Laforet: In another 2 months I will be free from my current contract and I am very keen with port my number to skinny - I have been using a skinny SIM in my backup phone and it has never failed me. The only thing holding me back is the ASB netcode problem, I am aware that it has not been solved since the network was launched back in.....quite a long time. Any ETA on getting it sorted?

Hi

Being Geekzone here is the techy answer

There are around 30 ASP's who offer short code services and we have been working with them individually to get them to connect to Skinny.

We have a number of these going and worked through the list using Pareto's principle - we got 80% of the most commonly used codes working by hooking up the 20% of ASP's that provide them.

We are currently working with the ASP that ASB use and have the VPN connected for them. We now need them to configure their app servers to start sending traffic through SMPP to Skinny. Although we are working closely with them it is out of our direct control on the timing, but I hope that it will be going before your contract expires. Don't sign another one!! Mrs LivingSkinny is also very keen to get this working so I am under pressure to get it fixed.

cheers

Paul.

AKLWestie

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#717357 14-Nov-2012 21:04

Laforet: In another 2 months I will be free from my current contract and I am very keen with port my number to skinny - I have been using a skinny SIM in my backup phone and it has never failed me. The only thing holding me back is the ASB netcode problem, I am aware that it has not been solved since the network was launched back in.....quite a long time. Any ETA on getting it sorted?

As a work around, you can get a physical (RSA) Netcode Token from ASB for $1 a month. Instead of using Netcode over SMS instead.

LivingSkinny

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Skinny

#717373 14-Nov-2012 22:09

AKLWestie:
Laforet: In another 2 months I will be free from my current contract and I am very keen with port my number to skinny - I have been using a skinny SIM in my backup phone and it has never failed me. The only thing holding me back is the ASB netcode problem, I am aware that it has not been solved since the network was launched back in.....quite a long time. Any ETA on getting it sorted?

As a work around, you can get a physical (RSA) Netcode Token from ASB for $1 a month. Instead of using Netcode over SMS instead.

Also you can just call the ASB - from their website (https://www.asb.co.nz/story993.aspx#netcode): -

What if I don’t receive my Netcode?
If you need to make a payment and you don’t have either of these with you, just call our contact centre on 0800 FASTNET (0800 327 863) and we'll identify you over the phone before releasing the online payment.

openmedia

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#717402 14-Nov-2012 23:30

My wife is fed up. she wants to use the new ASB android app and because she is on skinny she can't be authenticated. Looks like a move to Telecom or elsewhere as this has gone on too long.

From a teleco perspective all the banks should have been working before launch.

I know 2degree had the same issues, but by now the banks and telecos should know better

old3eyes

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#717491 15-Nov-2012 09:24

LivingSkinny:
AKLWestie:
Laforet: In another 2 months I will be free from my current contract and I am very keen with port my number to skinny - I have been using a skinny SIM in my backup phone and it has never failed me. The only thing holding me back is the ASB netcode problem, I am aware that it has not been solved since the network was launched back in.....quite a long time. Any ETA on getting it sorted?

As a work around, you can get a physical (RSA) Netcode Token from ASB for $1 a month. Instead of using Netcode over SMS instead.

Also you can just call the ASB - from their website (https://www.asb.co.nz/story993.aspx#netcode): -

What if I don’t receive my Netcode?
If you need to make a payment and you don’t have either of these with you, just call our contact centre on 0800 FASTNET (0800 327 863) and we'll identify you over the phone before releasing the online payment.

Been there done that. Not a good way of doing it . Takes about 10 minutes plus..

Regards,

Old3eyes

E3xtc

782 posts

Ultimate Geek
+1 received by user: 164

#717572 15-Nov-2012 11:05

I agree - it is pretty substandard to have these things not functioning on release date but to have them drag on for such a long time is just laughable. It isn't like ASB is some random little player in the market :|

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Zeon

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#717576 15-Nov-2012 11:12

Sounds like a failure with the "ASP" (I'm not sure what this is). Isn't it their job to be working with all the carriers? Maybe ASB should shift.

To be honest I've been a long time ASB customer but shifting to the BNZ. ASB have done nothing in the alst few years and this kind of carry on seems to be testament to that.

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LivingSkinny

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Skinny

#717604 15-Nov-2012 11:53

Zeon: "ASP" (I'm not sure what this is).

ASP - Application Service Provider. A 3rd party company that provides the short code services. We interact with the ASP's rather than every bank, radio station etc.

E3xtc

782 posts

Ultimate Geek
+1 received by user: 164

#725937 3-Dec-2012 07:49

sweet - signal has been boosted in my area, so now I have coverage at home....no need to go to Skinny now....waited a long time for these codes to come online, and no longer need to wait...yay!

johny99

495 posts

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Inactive user

#734631 18-Dec-2012 22:44

same issue at first with compass mobile, turned out, the mobile carrier compass wholesaled from, did not tell asb what number ranges they had issued, once datacom had updated their (asb) sms gateway, with the 0280 prefix and associate it with correct carrier all was well, asb staff had no clue however :(

Kitanai

81 posts

Master Geek
+1 received by user: 1

#734836 19-Dec-2012 11:06

Hey guys, any progress on this yet please? I'm itching to tell Vodafone they can stop billing me $70/month for usage that will cost me $16 on Skinny........

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johny99

495 posts

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#734838 19-Dec-2012 11:08

skinny need to talk to both ASB and Datacom