About a month ago email from our mail server to xtra addresses started being marked as spam. I have not been able to find any information on who at xtra to contact about getting this fixed. I have been told that the xtra email is managed through yahoo so it can be difficult getting any assistance with this.
The email server url is email.proposalonline.com . This server is configured to send email for multiple domain names. I have tested sending email from some of the different domain names to an xtra email address and all of them end up in spam. This obviously means that it is the email server that xtra has a problem with.
I have checked the main email blacklists and this server is not on them. Also we haven't had trouble sending email to other domain names.
Has anyone had similar issues or experiences with xtra?
Is there anything else that anyone can recommend that I do to try and solve this or does anyone know who to contact at xtra to get help?