Lumia 920 - SMS timestamp incorrect

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JamesL

956 posts

Ultimate Geek
Inactive user

#112118 27-Nov-2012 09:25

Thought I'd start a thread as I've seen a few mentions in the Windows 8 thread where people's SMS time stamps are out of sync.

E.g. received a text at 9am, time stamp was 10pm

MMS time stamps are correct fwiw

Seems to be similar to the Vodafone issue awhile back which seemingly came right after awhile

Someone from Telecom able to investigate?

johnr

19282 posts

Uber Geek
Inactive user

#723430 27-Nov-2012 09:26

if it's happening over 2 network then it's looking like a handset software issue

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JamesL

956 posts

Ultimate Geek
Inactive user

#723431 27-Nov-2012 09:28

I don't know if it's happening with people using 920's on Vodafone, be interested to know

skyplonk

451 posts

Ultimate Geek

Trusted

#723456 27-Nov-2012 09:53

I have an HTC 8X on Telecom and have the same issue. So, not a Lumia 920 specific issue at least.

JamesL

956 posts

Ultimate Geek
Inactive user

#723493 27-Nov-2012 10:51

Most likely an OS issue then?

whiteravenexs

2 posts

Wannabe Geek

#723713 27-Nov-2012 16:16

yeap its a OS issue, saw telecom about this on friday and got them to try sort it out, they tested with a few branches same problem on all phones sadly, gets anoying but meh.

they said they will work on a patch but till then nothing really. keep pestering them might do something faster :P

plambrechtsen

1948 posts

Uber Geek
Inactive user

#723719 27-Nov-2012 16:33

I assume you've logged a call with the Mobile Support Helpdesk on 0800 800 163?

I'll ask around and see if it's a known issue, but getting support cases logged is the best way for resolution.

But if it's happening on Telecom & Vodafone, it may be a Daylight Savings issue where the Windows Phone for whatever reason didn't know about the Daylight Savings change back in 2007. But I would hope that wouldn't be the case....

whiteravenexs

2 posts

Wannabe Geek

#723731 27-Nov-2012 16:45

surprised your didn't pick it up sooner, you had the phones for awhile testing em ;) lol

JamesL

956 posts

Ultimate Geek
Inactive user

#723770 27-Nov-2012 18:11

I haven't logged a call yet

I was just checking to see whether it was widespread or just me (it's usually just me) that has annoying issues like this

I don't think its DST as the timestamp is about 11 hours off