In November last year I created a thread (http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=111630) about my issues with high latency between 7:30 and 11:00 PM. After some discussion, my pings went back to normal, and plambrechtsen kindly informed me that it had been a Chorus backhaul issue.

About two weeks ago the problem returned. Although it seems to start at around 8 rather than 7:30 now. I contacted Telecom through their website about a week ago, but haven''t received a reply yet. So my question is pretty simple: If it's a backhaul issue again (I'm figuring it probably is, since it looks exactly the same on a traceroute and I've done the usual isolation test and so on), is it likely to be picked up and fixed if I just leave it alone, or will I need to convince Telecom that there's something wrong for it to be noticed?

I'll just include one traceroute here, since they just mirror the ones in my old thread. It was run with a ten second timeout, and a couple of weeks ago (or now during the day or after 11PM) I was getting less than 15ms at the final hop.

Tracing route to trademe.co.nz [202.162.72.2]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
  2     *        *        *     Request timed out.
  3    32 ms    32 ms    30 ms  122-56-222-4.peer.telecom.co.nz [122.56.222.4]
  4    42 ms    44 ms    44 ms  122-56-222-5.peer.telecom.co.nz [122.56.222.5]
  5    38 ms    37 ms    40 ms  TenGigabitEthernet0-2-0-911.wnmur-rt1.fx.net.nz [131.203.246.137]
  6    54 ms    55 ms    56 ms  trademe-wnmur.fx.net.nz [131.203.246.138]
  7    54 ms    56 ms    54 ms  www.trademe.co.nz [202.162.72.2]

Trace complete.