Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


kdn



198 posts

Master Geek


#114218 12-Feb-2013 13:44
Send private message

Hi Guys,

My friend had a vodafone phone, and could text her mum in Russia, but her mum could not reply to her. I tested on my telecom XT phone, and she could reply to me so she went out and bought herself a prepaid XT mobile.

however on the new phone with new sim (the number is new, it is not ported) her mum cannot reply.

So we both send a text to the same number in Russia, (both on Telecom Xt 3g) her mum receives both messages, she can reply to mine and I receive it, but she cannot reply to my friend. (the Russian phone is on beeline, which states xt can send and receive)

Weird, no?

Teleocm support could not help us.

Create new topic
19282 posts

Uber Geek
Inactive user


  #760084 12-Feb-2013 14:01
Send private message

Ticket should be logged on sending A party side

22 posts

Geek


  #760122 12-Feb-2013 14:50
Send private message

THe issue may be the way the Russian company are sending the SMS replies (or WHO they are sending to) as an internaltional sms supplier e.g. probably not directly to Telecom, Voda or 2degrees but through a HUB service.

The person in Russia needs to raise the issue with the carrier they use and complain- this will be the fastest way to resolve- e.g. i paid for you to deliver this message to NZ and it did not get there.

If you raise it with the local provider- telecom, voda, 2d they will have to take the same approach and contact the far end party directyl. But as they may not have a commercial relationship- i doubt they do- it will be best to get the PAYING subsriber to start the investiagtion at the far end,

 
 
 
 


kdn



198 posts

Master Geek


  #761639 13-Feb-2013 11:42
Send private message

Ok I will get them to log a ticket on their side and see what they say!

19282 posts

Uber Geek
Inactive user


  #761642 13-Feb-2013 11:44
Send private message

Have you checked the Telecom NZ website for 2 way international SMS INFO?

Vodafone NZ has a list up on Vodafone.co.nz

kdn



198 posts

Master Geek


  #761722 13-Feb-2013 13:38
Send private message

Yes, 2-way is available to the carrier in Russia she is using :)


19282 posts

Uber Geek
Inactive user


  #761738 13-Feb-2013 13:59
Send private message

kdn: Yes, 2-way is available to the carrier in Russia she is using :)



Cool so if it's not working then the A party (sending) needs to log a fault ticket with the carrier

327 posts

Ultimate Geek

Trusted
Spark NZ

  #761768 13-Feb-2013 14:41
Send private message

Hi, If you send me some recent examples via PM, date/time of sent SMS to both numbers I can check our end.
Please continue to advise A party to log a fault to their provider however.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.