Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




311 posts

Ultimate Geek
+1 received by user: 11


Topic # 114612 25-Feb-2013 16:47
Send private message

Hi there.

 

When we were on Slingshot, I asked them to Remove us from the Telephone directory.



They removed it within a few hours I requested it.

When we signed over from Slingshot to Telecom, we specifically requested to have a unlisted number when we signed the form, otherwise we get harassed to death by cold callers. We got assured that would happen.

Well, after we signed up to Telecom, we had an increased volume of cold calls, and upon further investigation revealed that we had been relisted in the telephone directory against our wishes, I contacted Telecoms 123 helpdesk, and I spoke to somebody somewhere in Asia, and she apologized for this.

 

Then she asked if I would like to change to a blacklisted number, and I agreed. She said this would come into effect soon, however it still hasn't happened. We are still listed in the phone directory, and every day we get more and more calls.

I'm not happy with Telecom/Chorus, despite us clearly instructing them not to list us, they just go ahead and do the exact opposite.

Hope this gets sorted.



Thanks

Create new topic
1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 769020 25-Feb-2013 16:59
Send private message

If you could email me pl @ telecom.co.nz your home line number I can investigate further as to why you are still showing up in the white pages.

Normally a call to 123 is the best path to get it done, plus I highly recommend everyone signs up to the Do Not Call register too for the more honest marketing companies abide by that.

BDFL - Memuneh
58932 posts

Uber Geek
+1 received by user: 10298

Administrator
Trusted
Geekzone
Subscriber

  Reply # 770027 25-Feb-2013 17:58
Send private message

PaulZA: She said this would come into effect soon, however it still hasn't happened. We are still listed in the phone directory, and every day we get more and more calls.


When did you talk to the CSR and asked to be removed?

PaulZA: I'm not happy with Telecom/Chorus, despite us clearly instructing them not to list us, they just go ahead and do the exact opposite.


Chorus has nothing to do with this as it is not a telephony provider.





 
 
 
 


25459 posts

Uber Geek
+1 received by user: 5269

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 770030 25-Feb-2013 18:09
Send private message

Just be aware that most of the telemarketer calls aren't coming from white pages listings. Not having your phone number listed won't mean you won't get calls.

2739 posts

Uber Geek
+1 received by user: 1160


  Reply # 770034 25-Feb-2013 18:26
Send private message

I thought the directory was owned and managed by the Yellow Pages Group, or whatever they are called? In other words Telecom are just another customer.

I am not sure where this error lies but obviously it is up to your service provider (Telecom) to get sorted.

My only comment is that my past dealings with 'Yellow' over yellow pages and white pages listings have been nothing but trouble and error ridden, and there customer service was great until they had my money, then no one wanted to know. No wonder they are going broke.





Always be yourself, unless you can be Batman, then always be the Batman



BDFL - Memuneh
58932 posts

Uber Geek
+1 received by user: 10298

Administrator
Trusted
Geekzone
Subscriber

  Reply # 770035 25-Feb-2013 18:30
Send private message

Correct. Yellow Pages is not part of Telecom, Chorus is not part of Telecom.




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.