Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




314 posts

Ultimate Geek


#114612 25-Feb-2013 16:47
Send private message

Hi there.

 

When we were on Slingshot, I asked them to Remove us from the Telephone directory.



They removed it within a few hours I requested it.

When we signed over from Slingshot to Telecom, we specifically requested to have a unlisted number when we signed the form, otherwise we get harassed to death by cold callers. We got assured that would happen.

Well, after we signed up to Telecom, we had an increased volume of cold calls, and upon further investigation revealed that we had been relisted in the telephone directory against our wishes, I contacted Telecoms 123 helpdesk, and I spoke to somebody somewhere in Asia, and she apologized for this.

 

Then she asked if I would like to change to a blacklisted number, and I agreed. She said this would come into effect soon, however it still hasn't happened. We are still listed in the phone directory, and every day we get more and more calls.

I'm not happy with Telecom/Chorus, despite us clearly instructing them not to list us, they just go ahead and do the exact opposite.

Hope this gets sorted.



Thanks

Create new topic
1948 posts

Uber Geek
Inactive user


  #769020 25-Feb-2013 16:59
Send private message

If you could email me pl @ telecom.co.nz your home line number I can investigate further as to why you are still showing up in the white pages.

Normally a call to 123 is the best path to get it done, plus I highly recommend everyone signs up to the Do Not Call register too for the more honest marketing companies abide by that.

BDFL - Memuneh
67477 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #770027 25-Feb-2013 17:58
Send private message

PaulZA: She said this would come into effect soon, however it still hasn't happened. We are still listed in the phone directory, and every day we get more and more calls.


When did you talk to the CSR and asked to be removed?

PaulZA: I'm not happy with Telecom/Chorus, despite us clearly instructing them not to list us, they just go ahead and do the exact opposite.


Chorus has nothing to do with this as it is not a telephony provider.





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


 
 
 
 


29037 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #770030 25-Feb-2013 18:09
Send private message

Just be aware that most of the telemarketer calls aren't coming from white pages listings. Not having your phone number listed won't mean you won't get calls.

3300 posts

Uber Geek


  #770034 25-Feb-2013 18:26
Send private message

I thought the directory was owned and managed by the Yellow Pages Group, or whatever they are called? In other words Telecom are just another customer.

I am not sure where this error lies but obviously it is up to your service provider (Telecom) to get sorted.

My only comment is that my past dealings with 'Yellow' over yellow pages and white pages listings have been nothing but trouble and error ridden, and there customer service was great until they had my money, then no one wanted to know. No wonder they are going broke.





Always be yourself, unless you can be Batman, then always be the Batman



BDFL - Memuneh
67477 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #770035 25-Feb-2013 18:30
Send private message

Correct. Yellow Pages is not part of Telecom, Chorus is not part of Telecom.




 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48


National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.