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311 posts

Ultimate Geek
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Topic # 115354 22-Mar-2013 20:45
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Hey guys.

I just want to ask, is there a way I can get Telecom to track, and trace down a source of a number?



We have been getting these calls at least 2 to 3 times a day. Most of the time, it appears to be a new number on the Caller ID display, but it appears to be the same organisation/caller. The caller ID is spoofed, it's a 09 number, this is an example of the calls, and strange numbers  I've been getting. at 14:51pm, I got a call from 09936725148. Then again at 8:25pm tonight, a call from 09535655888.

 

Yesterday I got a call from them again at 20:48 This time with the same number, of 09936725148
then at 13:19 a call from 09954312060.



Whenever those idiots call, somebody picks up then they put the phone down as soon as somebody has answered.

I seem to think it's the Sunday Star Times trying to sell us paper subscriptions again. They called us a few months back, same story. They were calling us 2/3 times a day, always slamming down the phone when somebody answered. Eventually my father answered, and he eventually he told them he wasn't intrested and calls stopped for a few months, untill yesterday when they resumed.

I have Emailed Fairfax Media twice now, asking to remove us off their calling database I haven't heard back, and nothing gets done, and I decided that because of their dodgy Telemarking tactics I will make sure Neither me, or any family members purchase another Sunday Star Times newspaper.



Hopefully some Telecom employee can get back to me on this, as they 8:48pm, is very late and I have a younger sibling in the house, who attends school and is supposed to be asleep.  and when the phone rings at that time, it disturbs him.



Hopefully somebody can look into this.

 

Thanks

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2353 posts

Uber Geek
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  Reply # 785680 22-Mar-2013 20:49
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Maybe you can go thru the supported process regarding calls like this...

http://telecom.custhelp.com/app/answers/detail/a_id/1236/~/dealing-with-unwanted-calls-and-text-messages

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Ultimate Geek
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  Reply # 785681 22-Mar-2013 20:50
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It is likely an automated outdial program that calls you, but doesn't detect you answering for some reason. so instead of connecting you to an agent, it disconnects you.

Fairfax don't have that software. But it's possible they have outsourced it.
Really it could be anybody.



311 posts

Ultimate Geek
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  Reply # 785687 22-Mar-2013 20:59
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Thanks.

Will look into all of that.

@LennonNZ If it is Fairfax, and I'm sure it is. It's certainly outsourced, because the last time it happened it was happened to be somebody with a indian sounding accent.

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  Reply # 785762 23-Mar-2013 07:21
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Best plan is to follow the link above and do the report via police and get it checked that way.

That's the legal and proper way.

BDFL - Memuneh
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  Reply # 785765 23-Mar-2013 07:54
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I think you can't be 100% sure it's Fairfax until it's proven it's Fairfax. I get a few unwanted calls with 09 and long numbers and sometimes 48 followed by long numbers.

A couple of times the call was disconnected when I answered. Twice it was someone with an indian voice and bad latency trying to get me to sign for insulation with government incentive (yes it seems those folks are now outsourcing spam calls to Indian services).

Once it was another Indian gentleman with again bad latency trying to get me to agree for them to provide me with a "web site".

- What's a webite?
- You know, it's all about www on your computer
- How's that good for my business?

I managed to get the guy along just enough while I was searching for a porn clip. Once I found one, I played loud while the phone was on speaker. It took him 60 seconds trying to explain things to me with strange noises in the background before HE disconnected the call. Never heard from him again.




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  Reply # 785767 23-Mar-2013 08:10
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freitasm: I managed to get the guy along just enough while I was searching for a porn clip. Once I found one, I played loud while the phone was on speaker. It took him 60 seconds trying to explain things to me with strange noises in the background before HE disconnected the call. Never heard from him again.


Hahahaha - lovit! And great that you knew where to find a porn clip quickly and easily ;).

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Ultimate Geek
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  Reply # 785778 23-Mar-2013 08:45
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freitasm:I managed to get the guy along just enough while I was searching for a porn clip. Once I found one, I played loud while the phone was on speaker. It took him 60 seconds trying to explain things to me with strange noises in the background before HE disconnected the call. Never heard from him again.


Real story: You clicked pause, answered phone, clicked play.

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