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Topic # 115710 4-Apr-2013 08:22
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Hi,

My street does not currently have any physical fibre installed but I'm very interested in getting connected. Last year I asked Chorus whether this was possible. It seems that it can at least be investigated (my emphasis):

What normally happens is that you make a request for the service through your retail service provider (RSP), not through Chorus. Only RSPs can order services from Chorus.

They will let you know if you're included within our UFB areas and if we've released timings on our rollout. If you're outside of this area or want to have fibre ahead of the deployment then we can look into the feasibility of getting you connected - there can be costs associated with the investigation, but its up to your provider what costs they pass on.


I talked to Telecom Business and they gave me an indicative installation cost (which was surprisingly reasonable, but marked as not for disclosure) as well as a very expensive monthly fee for a business-grade plan. While I could nearly justify the installation, the monthly was too high.

Fast-forward to Telecom's residential offerings last week. I immediately contacted the residential helpdesk and requested that fibre be installed at my cost. I was told to talk to Chorus:

Unfortunately Telecom only deals with customers in which fibre is already available in the area. Anything outside this we refer customers to Chorus.


At this point I contacted Chorus and said that I'd like to pay for an installation ahead of the published date.

Unfortunately we are bound to our obligations to the government for the delivery of fibre and the dates are not subject to change.


This contradicts the first message which says that they can "look into the feasibility" of getting me connected. I've mentioned this to Chorus but that was a couple of days ago and I haven't heard anything yet.

Has anyone (other than Kim Dotcom!) successfully ordered an advance or out-of-area installation? How did you get on? Should I be chasing up Telecom or Chorus?

Thanks :)

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  Reply # 792898 4-Apr-2013 08:30
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Kim Dotcom has a point-to-point fibre connection which is what you invetigated originally. This is very different to wanting a GPON connection on UFB.


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  Reply # 792903 4-Apr-2013 08:39
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As above. We've done this with a point-to-point connection so it can be done... at a cost!

The street we're on still doesn't have an install date for UFB.



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  Reply # 792915 4-Apr-2013 08:54
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I'm trying to find the wording of my original request (I'm at work now so don't have all my archived email) but I'm fairly sure that I asked for UFB specifically; it even says as much in the first message from Chorus - "within our UFB areas".

Additionally, this thread (which I don't even remember replying to!) states that P2P fibre can be converted to GPON ("provideing a: There is an existing chorus fibre connection, b: Gpon services are available from the local exchange and c: and as always your ISP/RSP is providing connections from that exchange"). If that's the case then I don't see what the issue is even if I do have P2P fibre.

Please enlighten me :)

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  Reply # 792922 4-Apr-2013 09:10
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Send me an email pl at telecom.co.nz and I will look into this (well pass it onto someone who will)

I think the main issue will be Chorus won't have the gpon infrastructure around where you live.  Yes they can install the HSNS/P2P connection.  But that uses a completely different line card in the ISAM to the GPON one and has a much higher monthly cost as you have a dedicated port on the ISAM rather than a shared one with GPON.

Again I could be completely wrong, but it may be possible, or it may not be.

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  Reply # 792925 4-Apr-2013 09:14
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plambrechtsen: Send me an email pl at telecom.co.nz and I will look into this (well pass it onto someone who will)

I think the main issue will be Chorus won't have the gpon infrastructure around where you live.  Yes they can install the HSNS/P2P connection.  But that uses a completely different line card in the ISAM to the GPON one and has a much higher monthly cost as you have a dedicated port on the ISAM rather than a shared one with GPON.

Again I could be completely wrong, but it may be possible, or it may not be.


Chorus have been doing some UFB installs using existing P2P infrastructure back to exchanges where GPON kit is fitted. This has ben their method of delivering UFB to some schools that aren't in UFB areas, but the exchange has had GPON kit fitted.



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  Reply # 792941 4-Apr-2013 09:39
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plambrechtsen: Send me an email pl at telecom.co.nz and I will look into this (well pass it onto someone who will)

I think the main issue will be Chorus won't have the gpon infrastructure around where you live.  Yes they can install the HSNS/P2P connection.  But that uses a completely different line card in the ISAM to the GPON one and has a much higher monthly cost as you have a dedicated port on the ISAM rather than a shared one with GPON.

Again I could be completely wrong, but it may be possible, or it may not be.

Thanks, I'll send an email tonight.

There's some UFB fibre in other parts of town so presumably that means there's some GPON equipment at the exchange so hopefully all is well there. I suspect that I'll find out in due course :)

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  Reply # 804233 23-Apr-2013 12:18
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sbiddle: Kim Dotcom has a point-to-point fibre connection which is what you invetigated originally. This is very different to wanting a GPON connection on UFB.



Didn't Mr .Com shell out 100 grand to get this installed?




Whatifthespacekeyhadneverbeeninvented?


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  Reply # 804234 23-Apr-2013 12:25
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sbiddle:
plambrechtsen: Send me an email pl at telecom.co.nz and I will look into this (well pass it onto someone who will)

I think the main issue will be Chorus won't have the gpon infrastructure around where you live.  Yes they can install the HSNS/P2P connection.  But that uses a completely different line card in the ISAM to the GPON one and has a much higher monthly cost as you have a dedicated port on the ISAM rather than a shared one with GPON.

Again I could be completely wrong, but it may be possible, or it may not be.


Chorus have been doing some UFB installs using existing P2P infrastructure back to exchanges where GPON kit is fitted. This has ben their method of delivering UFB to some schools that aren't in UFB areas, but the exchange has had GPON kit fitted.


I asked our RSP about this and their Chorus account manager ahs confirmed its only for schools and also seemingly only rural too (although i think it may be urban).







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  Reply # 804253 23-Apr-2013 12:42
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Well, nothing happened with this (never heard back from either Telecom or Chorus) so at this point I'm just going to keep waiting. Looking at actual work around town compared with the maps, it looks like the rollout is going faster than planned anyway. Naturally the closer the "free" install gets, the less I'd want to spend on an advance one!

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  Reply # 805277 25-Apr-2013 02:26
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Why not look at setting up a wifi link to someone who can get ufb and offer to pay their connection? thats what im doing

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