Telecom high prices for new phone line.

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom high prices for new phone line.

editcms

4 posts

Wannabe Geek

#11624 2-Feb-2007 16:31

Today I called telecom regarding a second phone line. We live out in the country and we can not get boardband. I asked telecom for a second phoneline because the boardband will not work in the country. They said $500 plus a visit fee of $62.49 ($562.49 in total) to setup another phoneline to the exchange. Bloody hell, I wasn't happy with the price of the setup cost. All they going to do is hook up 2 coper wires to the exchange for the price of $500.00.

Advise from people... What do I do about it without paying an extra $500.00?

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#59605 2-Feb-2007 16:37

Is there actually 2 spare wires going from your house to the exchange already?

editcms

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Wannabe Geek

#59606 2-Feb-2007 16:39

No. I have setup the cable myself. it never been on the exchange as yet. But I think its a such a rip off.

grant_k

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#59610 2-Feb-2007 16:55

Can you receive mobile phone coverage in your area?

tonyhughes

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#59611 2-Feb-2007 16:59

what do you mean you have setup the cable yourself? If there is no physical cable ready for the second line all the way from inside your house to the exchange, then it sounds like there is a bit of ditch digging to do, plus transport, wages & equipment... if so, price sounds fairly reasonable to me.

editcms

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Wannabe Geek

#59614 2-Feb-2007 17:15

i installed the cable myself. I dugged in the ditch and laid in the cable. I installed the phone jack and all I want telecom to do is wire up at the exchange.

richms

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#59615 2-Feb-2007 17:20

no, this is standard for telecom in rural areas nowdays.

Relative has a batch they bought up north somewhere, never had a phone connected, and after getting the quote from telecom it looks like it never will do either..

Lets see the LLU supporters explain how it will help with this?

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hellonearthisman

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#59616 2-Feb-2007 17:24

They will most likely Bill you for the lot then the night b4 it gets turned on, you will get a post card say there is no available space in the exchange at this time for another line. And have to wait, indefinitely.

Good Luck Anyway.

editcms

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Wannabe Geek

#59617 2-Feb-2007 17:25

Yeah all they gotta do is wire up 2 wries to the exchange. I done the rest, but no way in hell i will be paying an extra $500 for them to wire up two thin wires. It cost $49 if the house has been wired up to the exchange in the past. $500 for two extra wire hook up is SICK!

grant_k

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#59618 2-Feb-2007 17:38

editcms: $500 for two extra wire hook up is SICK!

Yes, I agree. They are charging you just because they can and there is no competing provider.

That's why I asked: Can you receive Mobile Phone coverage?

Because if you can, it would make more sense to pay $49 per month for wireless internet connection with 1GB of data, than to pay Telecom around $45 for your phone line + Dialup Internet @ $10 - $15 per month. It is more expensive and less convenient

CrispinMullins

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#59619 2-Feb-2007 17:55

richms: Lets see the LLU supporters explain how it will help with this?

OK, what positive effect would not unbundling the local loop have on editcms' case? Would the $500+ charge to install this line fall dramatically if Cunliffe went back on LLU? No.

Warmest Regards
C.Mullins

Crispin Mullins
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g7viz

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#59623 2-Feb-2007 18:20

I am about to build a house in the Canterbury plains. I am going to pay $60 per month for line of sight broadband from www.wirelessweb.co.nz and voip from italk for $10 per month so I have an incoming NZ telephone number. I shall be using www.voipcheap.com for outgoing NZ toll and UK calls because they are free.

Why have a Telecom landline? I can see no benefit by having one!

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tonyhughes

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#59625 2-Feb-2007 18:32

editcms: i installed the cable myself. I dugged in the ditch and laid in the cable. I installed the phone jack and all I want telecom to do is wire up at the exchange.

Clearly one end of your cable is at your jackpoint... where is the other end of the cable you laid?

Fraktul

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#59633 2-Feb-2007 20:02

I think the point Tony is making is that while you may have covered the cable reticulation to your boundary this does not mean Telecom have spare pairs sitting outside your boundary waiting to be connected up to your cable.

If they do have pairs free then it might be a lengthy wiring job for whatever reason or requires substantial travel time. Have you discussed with Telecom what work is required by them to justify the charge?

g7vis: you fail to mention the $495 install charge, although I see the point you are making :)

sbiddle

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#59636 2-Feb-2007 20:08

What do you need the second line for? Can you get ADSL and/or do you have an ADSL connection over the main line? If you can you could always go for a VoIP phone for your additional line which will cost you a lot less.

grant_k

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#59637 2-Feb-2007 20:18

editcms: ...We live out in the country and we can not get boardband. I asked telecom for a second phoneline because the boardband will not work in the country...

Editcms said this at the beginning Steve

I'm figuring he needs the second line for dialup so other people can use the phone.

Any better ideas?

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