I wanted to log into your telecom but no I now have to sign up for Mytelecom (correction its still yours) so got through to security question page picked my pets name but cant go on because like thousands of pet owners my pets name is only 3 letters long and the person that designed this has decreed they must be at lest 4 letters long 

Some times i find it easier to use internet banking which must be secure than some minor web page logins

Please Mrs/Mr telecom geek fix this so i can sign up

Pete