New house doesn't have telecom wiring

Forums › Spark New Zealand (including Skinny and BigPipe) › New house doesn't have telecom wiring

Jizah

236 posts

Master Geek

#116947 14-May-2013 20:06

So I've just moved into a new property, only to find out my house has been wired for Telstraclear/Vodafone cable services and has no Telecom wiring at all. Does anyone know what my options are?

I've been told I can pay to dig a trench, and pay the ~$120 on top to get the cables laid. Happy to pay the $120 but I don't want to pay for a trench as I am only here until January.

A technician mentioned that I can use the tcl cabling as a draw wire to pull the telecom cables through, but he wasn't allowed to do it himself. Does this sound viable?

Final option is to go with tcl/vodafone. But I'd have to pay a $149 install fee on top of a $199 early termination fee for Telecom.

And apparently they aren't allowed to run the cables to the roof any more due to possible damage in storms etc.

I really don't know where to go next. Anyone been in a similar situation before, or have any suggestions?

Cheers.

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6434 posts

Uber Geek

#817657 14-May-2013 20:08

If you ask vf nicely, they will probably waive the install fee if you take a contract, but that is a problem if you are on,y there until jan.
If you ask telecom nicely they will probably waive the eth since they can't provide you a service.

Jizah

236 posts

Master Geek

#817683 14-May-2013 20:23

I'd much prefer to stay with Telecom. But I did talk to Telecom, they said they'd give me 60 days to move to a property that has wiring. No waiving of the etf.

And vodafone did say free install and free wireless router on 12 month contract. But that's not ideal.

plambrechtsen

1948 posts

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Inactive user

#817727 14-May-2013 21:08

It would depend on how the house was wired up and what existing duct was in place in regards to reusing the existing duct and using the TCL cables as a draw cable to get it through. If you have already had a Chorus tech out to your house and they explained the situation in regards to overhead cables then there may not be much he could do. If however he did say the cable could be used as a draw cable, and you were there while he was there and he left the spool of cable there ready to allow the cable to be pulled through. Ideally what you would want would be leave the current TCL cable in place and pull through another cable for the Chorus line that Telecom would deliver.

YMMV but it may be worth getting the tech out again and talking with them face to face about your options.

deadlyllama

1262 posts

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#817729 14-May-2013 21:10

My old flat's landlord built a house in our backyard (and didn't drop our rent, I would have kicked up a stink if my name was on the lease) -- and only got it connected to TelstraClear. Apparently at the time, they'd wire a new house up for free, and Telecom wanted $$$. Sucks if you move in expecting to keep an existing non-Cable connection though.

Jizah

236 posts

Master Geek

#820156 15-May-2013 15:48

plambrechtsen: YMMV but it may be worth getting the tech out again and talking with them face to face about your options.

Yeah I've called the tech a couple times, and he's spoken to others but none of them were too keen to interfere with another companies equipment. I've been making so many phone calls about all this and I'm getting nowhere. I'd draw the cable through myself if I wasn't so worried about stuffing it up and being left with nothing.

Yyrael

222 posts

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#820814 16-May-2013 21:05

Jizah:
plambrechtsen: YMMV but it may be worth getting the tech out again and talking with them face to face about your options.

Yeah I've called the tech a couple times, and he's spoken to others but none of them were too keen to interfere with another companies equipment. I've been making so many phone calls about all this and I'm getting nowhere. I'd draw the cable through myself if I wasn't so worried about stuffing it up and being left with nothing.

The major issue is exactly the above, Chorus don't like screwing with equipment or cable that isn't theirs and you'll have no luck trying to convince them otherwise.
While you might not want to pay for the trenching have you considered doing it yourself? I can provide you with the trenching requirements if you'd be interested =) it's nothing too horrible depending on the ground of course

jarledb

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3257 posts

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#820818 16-May-2013 21:17

Have you considered fiber (if its available). That is what I would wire a new house with if it was available.

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mercutio

1392 posts

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#820845 16-May-2013 22:21

jarledb: Have you considered fiber (if its available). That is what I would wire a new house with if it was available.

he said he was only there to january, and hardly anyone has fibre available..

i'd try and get out of the telecom disconnection fee, as they can't provide service at your location. i'm sure telecom could wholesale line off telstra if they chose to, but they're not. it has existing phone line, so they should :/

http://www.telecom.co.nz/phoneline/phoneline/existingcustomers/moveaddress/

nothing there about a phone line with telecom.

nickb800

2716 posts

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#821338 17-May-2013 20:44

Whereabouts in the country are you? Perhaps a geekzoner could help you pull through a cable to connect to Chorus, it's not too hard

Yyrael

222 posts

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#821340 17-May-2013 20:45

mercutio:
jarledb: Have you considered fiber (if its available). That is what I would wire a new house with if it was available.

he said he was only there to january, and hardly anyone has fibre available..

i'd try and get out of the telecom disconnection fee, as they can't provide service at your location. i'm sure telecom could wholesale line off telstra if they chose to, but they're not. it has existing phone line, so they should :/

http://www.telecom.co.nz/phoneline/phoneline/existingcustomers/moveaddress/

nothing there about a phone line with telecom.

If we don't have the contract with Telstra/Voda then we can't buy their cable wholesale and I assure you we don't. We aren't even able to buy UCLL wholesale untill next year I believe (don't qoute me on that dating, but I know we can't buy it at the moment)
It has an existing telstra cable line which is unusable for us. If the property owner has decided not to have a copper line installed that's not our responsibility :(

tritex

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#821672 18-May-2013 18:09

Try demanding the landlord pay for it as a bit like water, power etc isn't a phone / internet connection an essential service...

JamesL

956 posts

Ultimate Geek
Inactive user

#821674 18-May-2013 18:13

When I was in this situation, brand new property that only had tcl services laid, I went halves with the landlord who got an electrician in to run cable from the plinth to the ETP. Chorus then wired the plinth part and all was well.

The cable was run within a duct along a wall as Chorus didn't want to do anything unless a trench was dug..

Jizah

236 posts

Master Geek

#824359 23-May-2013 19:49

Sorry for the lack of replies, the not having internet thing was a bit of an obstacle. I've had to go with Telstraclear in the end. The landlord said under no circumstances are we to dig a trench in the driveway. So I was really left with nowhere to go.

Been trying to get out of the Telecom disconnection fee but so far I'm having no luck. I guess I will just keep trying.

chevrolux

4962 posts

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#824377 23-May-2013 20:12

The landlord is going to have a mere when UFB comes along then....

I really can't believe someone can be so short sighted and just flat out stupid. For the sake of only $100-odd dollars (plus trenching) the property can be connected.

graemeh

2078 posts

Uber Geek

#824408 23-May-2013 20:45

tritex: Try demanding the landlord pay for it as a bit like water, power etc isn't a phone / internet connection an essential service...

It can have a phone / internet connection, just not one the requires a Chorus connection.

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