How do I actually order telecom UFB?! (possible dumb question)

Forums › Spark New Zealand (including Skinny and BigPipe) › How do I actually order telecom UFB?! (possible dumb question)

ALTRON

579 posts

Ultimate Geek
+1 received by user: 60

#119417 31-May-2013 10:25

So i go to the fibre address checker page on telecom nz and enter my street address. It gives the green tick to say fibre is available at my place and then I get ' Ooops. Sorry, it looks like we're having some technical issues with this tool at the moment.'
Ive had this issue for weeks now. Do I just ring up telecom?

ubergeeknz

3344 posts

Uber Geek
+1 received by user: 1041

Trusted

Vocus

#828656 31-May-2013 10:27

That's a good place to start, I'd say :)

chevrolux

4962 posts

Uber Geek
+1 received by user: 2638
Inactive user

#828750 31-May-2013 12:02

I think they might have one or two people taking calls....

Yyrael

222 posts

Master Geek
+1 received by user: 45

Trusted

#828963 31-May-2013 19:14

ALTRON: So i go to the fibre address checker page on telecom nz and enter my street address. It gives the green tick to say fibre is available at my place and then I get ' Ooops. Sorry, it looks like we're having some technical issues with this tool at the moment.'
Ive had this issue for weeks now. Do I just ring up telecom?

Calling is your best bet ^_^
When you call through say New Connection
It'll get you to suprisingly, new connections who can run a prequalification and find out whats happening with your address. From their they can go over all the details and processes for the connection and organise it if you like.
Although fair if you have overhead wiring you'll be out of luck =( We don't connect addresses that are fed overhead currently

chevrolux

4962 posts

Uber Geek
+1 received by user: 2638
Inactive user

#829000 31-May-2013 20:01

Yyrael:
ALTRON: So i go to the fibre address checker page on telecom nz and enter my street address. It gives the green tick to say fibre is available at my place and then I get ' Ooops. Sorry, it looks like we're having some technical issues with this tool at the moment.'
Ive had this issue for weeks now. Do I just ring up telecom?

Calling is your best bet ^_^
When you call through say New Connection
It'll get you to suprisingly, new connections who can run a prequalification and find out whats happening with your address. From their they can go over all the details and processes for the connection and organise it if you like.
Although fair if you have overhead wiring you'll be out of luck =( We don't connect addresses that are fed overhead currently

Unless the LFC isn't Chorus?.. where they will be trenching anyway? Or just say no across the board?

Yyrael

222 posts

Master Geek
+1 received by user: 45

Trusted

#829283 1-Jun-2013 18:50

chevrolux:
Yyrael:
ALTRON: So i go to the fibre address checker page on telecom nz and enter my street address. It gives the green tick to say fibre is available at my place and then I get ' Ooops. Sorry, it looks like we're having some technical issues with this tool at the moment.'
Ive had this issue for weeks now. Do I just ring up telecom?

Calling is your best bet ^_^
When you call through say New Connection
It'll get you to suprisingly, new connections who can run a prequalification and find out whats happening with your address. From their they can go over all the details and processes for the connection and organise it if you like.
Although fair if you have overhead wiring you'll be out of luck =( We don't connect addresses that are fed overhead currently

Unless the LFC isn't Chorus?.. where they will be trenching anyway? Or just say no across the board?

We don't have resale contracts with Non-Chorus LFCs. But we don't connect overhead addresses at all currently. This may change once a voice over fibre solution is completed but I am unsure at this stage

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#829324 1-Jun-2013 19:28

Yyrael: This may change once a voice over fibre solution is completed but I am unsure at this stage

This infers that one day the world's biggest hack will actually work!