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Topic # 123319 3-Jul-2013 11:04
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Does anyone have experience with the gen-i GIS product being offered to replace Telecom’s excellent CID (Corporate internet Direct)? 

We are a 100 Mbps fbre connected medium corporate paying for a 10 Mbps throttled connection and we regularly run over our 300 GB monthly cap which puts a serious spike in our otherwise carefully managed IT opex.  Key business Internet use is remote access for a couple of dozen outside workers (Win7 Ultimate via UAG), VoIP, and other general Internet access needs for 70 local staff. We already light handedly ‘modulate’ social network use by limiting access to certain hours.

Gen-I are offering an uncapped service option, part of their GIS product suite, for an attractive fee and an installation charge (for something already installed?).  According to gen-i CID is not a current product (no upgrades or new connections).

My view is that the existing CID service is known product that serves us well, GIS is unknown.  Are we going experience a lesser service (latency, etc) for this all-you-can-eat deal?  I always have concerns when something looks too good to be true, call me gen X rather than gen-i.

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Uber Geek
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  Reply # 848981 3-Jul-2013 22:28
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I would ask them what the CIR and PIR (comitted and peak information rates) are

I dont know what the sort of pricing you are getting charged is, but one thing will be that UFB delivery is priced alot lower now than the old dedicated fibre prices.

Have a look at HD's pricing.
- You can get a tail connection with a dedicated 10mbit down / 2.5mbit up, with bursting to 100 down / 50 up on the fibre tail itself.
- From HD's data centre, A national committed rate of 10mbit CIR to 15mbit PIR/Burst
- From HD's data centre, An international committed rate of 2mbit CIR to 5mbit PIR/Burst

$129 Fibre Tail 10down / 2.5up burst to 100down / 50up
$345 National 10 committed bursting to 15 - down and up symmetrical
$100 International 2 committed bursting to 5 - down and up symmetrical
$574 monthly

During business hours, you could easily put a terrabyte through that.

Of course pricing like that isnt avaliable everywhere but i would be comparing the gen-i pricing to the committed rates you can get - committed data has come down alot in price over the last 18 months.

Ray Taylor
Taylor Broadband (rural hawkes bay)

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For my general guide to extending your wireless network Click Here

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  Reply # 849272 4-Jul-2013 14:16
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Pretty sure GIS is the replacement for CID, should be pretty close service to what you're getting now. Ask your client manager for the specific differences


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Ultimate Geek
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  Reply # 1161351 24-Oct-2014 13:26
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JY, did you end up switching to GIS?
We are currently considering a Spark Education Plus plan which has been referred to as GIS, just wondering how you were finding it if you did switch

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  Reply # 1161364 24-Oct-2014 13:58
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We are on GIS at work, have been for a couple of years. Just a 30/30 connection for 130 of us, but it's fine tbh. 

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