Timing of XT Prepaid extras

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kyhwana2

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Topic # 123350 4-Jul-2013 12:44

Anyone know/can clarify when the timing of the the prepay extra's kicks in?
If I buy a $19 value pack, use up the 500MB in 2 weeks, then add a $15 500MB extra, I then have a month to use up that 500MB extra correct? Does it use the 500MB extra first once my $19 value pack renews automatically?
(So all extra's exist for ~30 days after you purchase them, and which data gets used first? The ones that you bought "first"?)

Publius

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Reply # 849235 4-Jul-2013 13:11

Yes you can have multiple data packs active, i'm pretty sure data gets used from the pack which expires soonest.
This is a great benefit that XT and 2D have (not sure about Vodafone, but definitely not Skinny) where extra packs are have their own expiry date different to the "billing cycle".

On the "Buy extras" page of sphone.telecom.co.nz you can now buy "(One-off)" packs which means you dont have to manually stop a pack from auto-renewing each month. (this is a recent feature).

kyhwana2

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Reply # 849239 4-Jul-2013 13:24

Awesome, am going to be switching from 2degree's to XT once I used up my 2ds data.. Sometimes I go a bit over 500MB within a month though, so the 500MB XT extra's are perfect. (Well, not perfect, but better)

eXDee

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Reply # 849293 4-Jul-2013 15:22

Generally good reception around the tron too, except the northern shops of the Te Awa shopping centre is the main place i've had issues with. Too much concrete.

Bung

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Reply # 965023 11-Jan-2014 09:28

I've just found with a value pack that a data extra takes over as the active pack as soon as you buy it. Any remaining data on the value pack is only accessible if the extra is used up before the value pack rolls over. In other words you can't buy an extra to take effect when the existing allowance runs out and still be useful in the next period.

johnr

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Reply # 965027 11-Jan-2014 09:44

@Publius yes Vodafone boost packs on PrepaySmart you can get Smart data for TODAY $3 300MB and weekly $6 300MB

Yyrael

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Reply # 965109 11-Jan-2014 14:28

kyhwana2: Awesome, am going to be switching from 2degree's to XT once I used up my 2ds data.. Sometimes I go a bit over 500MB within a month though, so the 500MB XT extra's are perfect. (Well, not perfect, but better)

There are smaller data packs than 500mb you can boost with easily using the Telecom app :)