Changing IP address in my connection

Forums › Spark New Zealand (including Skinny and BigPipe) › Changing IP address in my connection

ushare

483 posts

Ultimate Geek
Inactive user

#123487 9-Jul-2013 16:57

Hey
Just wondering. How can i change my ip adress?? I restarted my modem but am still on the same ipaddress.

Cheers

Yyrael

222 posts

Master Geek

Trusted

#851772 9-Jul-2013 17:46

If you have a static IP then you'll need to call to do this specifically.

If turning your modem off for 5 minutes doesn't work then usually I just to turn it off for 8 hours or so (Overnight) and I have a new IP the next morning.

If that still doesn't work you'll need to release your IP address and it depends if your connected directly to the modem or via a router.

johnr

19282 posts

Uber Geek
Inactive user

#851775 9-Jul-2013 17:47

I would be asking why do you need to change it?

Yyrael

222 posts

Master Geek

Trusted

#851779 9-Jul-2013 17:51

johnr: I would be asking why do you need to change it?

I decided to just let that one go haha

michaelmurfy

meow
13240 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#851783 9-Jul-2013 17:57

You won't get a new IP since all our IP's stick to your line. You shouldn't need a new IP unless if you're doing something very dodgy. If you're doing something dodgy you should be using Tor instead.

Michael Murphy | https://murfy.nz
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Opinions are my own and not the views of my employer.

johnr

19282 posts

Uber Geek
Inactive user

#851784 9-Jul-2013 17:58

As above what Michael is saying

ushare

483 posts

Ultimate Geek
Inactive user

#852113 9-Jul-2013 23:59

Nothing dodgy. My ip got banned on a game for foullanguage.
Sorry to bother u guys.

Thanks anyway :)

michaelmurfy

meow
13240 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#852114 10-Jul-2013 00:01

ushare: Nothing dodgy. My ip got banned on a game for foullanguage.
Sorry to bother u guys.

Thanks anyway :)

Lesson for you :) Don't use foul language on games children might be playing haha, but it's no worries!

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khull

1245 posts

Uber Geek

#852201 10-Jul-2013 10:04

I suppose this is one of the questions 'if you had to ask, then you don't need to know' answer

Lazarui

136 posts

Master Geek

#854495 12-Jul-2013 18:06

cbrpilot: Yes you can change your ip address. Give the helpdesk a call and they can arrange it for you. My experience has been that not all helpdesk staff are aware of this, so don't take no for an answer. If you get nowhere, PM me and I'll get it done

Any time I get a can I change my IP question it's "Why?" simple reason is, even though it is a customer's IP if they're doing something they shouldn't getting banned from services/sites etc. I don't want that IP address going back in a pool for someone else to pickup and have to deal with someone elses rubbish.

Well thats frrom back when I was working there.

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#854593 12-Jul-2013 20:24

While I understand the sentiment Lazarui, many people do have completely valid reasons for getting their IP address changed.

I'm not sure how the process that this customer has asked for is different from having a completely dynamic IP and restarting your modem to get a new IP?

My views are my own, and may not necessarily represent those of my employer.

Lazarui

136 posts

Master Geek

#855044 13-Jul-2013 19:18

cbrpilot: While I understand the sentiment Lazarui, many people do have completely valid reasons for getting their IP address changed.

I'm not sure how the process that this customer has asked for is different from having a completely dynamic IP and restarting your modem to get a new IP?

Because more and more companies are moving off that model onto a Fixed IP one, added network security and enables you to track down problems easier.

Usually people want to change thier IP because something has gone wrong and it's a band-aid solution to fix thier problems. Giving them a free ticket to change thier IP addresses all the time can cause it's own issues, not the least of all is encouraging bad behaviours from the users at least with a fixed IP address a user has to be careful what they do with thier connections.

That's my view on it anyway.